Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ei Lee

Summary

Proven performer with experience at USPS, adept in teamwork and collaboration, and multilingual communication skills. Demonstrated professionalism through consistent punctuality and exceptional customer service, significantly improving customer satisfaction. Quick learner with a strong ability to address customer inquiries efficiently, showcasing active listening and interpersonal prowess. Eager to learn to new things and is a quick learner too. Applying to gain more knowledge and experience while helping customers.

Overview

14
14
years of professional experience

Work History

City Letter Carrier

USPS
03.2013 - Current
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.

Cashier

Enlightenment Store
12.2010 - 08.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - English

Taunggyi University, Myanmar
Myanmar
02.2006

Skills

  • Teamwork and Collaboration
  • Active Listening
  • Interpersonal Skills
  • Professionalism
  • Reliable, patient, honest and a quick learner
  • Multilingual ( Fluent in English and Burmese with functional Mandarin communication abilities)
  • Basic computer skills

Timeline

City Letter Carrier

USPS
03.2013 - Current

Cashier

Enlightenment Store
12.2010 - 08.2011

Bachelor of Arts - English

Taunggyi University, Myanmar
Ei Lee