Adam Walker
Canal Fulton,OH
Summary
Professional postal worker with solid track record in mail delivery and route management. Known for reliability, strong organizational skills, and maintaining positive interactions with customers and team members. Adaptable to changing schedules and committed to achieving timely delivery goals. Eagerness to learn and train new hires and provide examples and support when needed. Known for my teamwork capabilities and always looked towards from coworkers to help with questions or general knowledge of routes and procedures.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
United States Post Office
220 4th Street SW Canton Ohio 44702
01.2019 - Current
- Delivered mail and packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Managed accurate sorting of mail using automated systems to enhance delivery efficiency.
- Maintained detailed records of daily deliveries to track performance and optimize routes.
- Assisted in training new carriers on safety protocols and operational procedures for seamless integration as an on the job instructor.
- Collaborated with team members to address customer inquiries and resolve delivery issues promptly.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
Host
Bob Evans Restaurant
4008 Tuscarawas Street W Canton Ohio 44708
11.2018 - 02.2019
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Youth Leader
Juvenile Detention Center
815 Faircrest Street SW Canton Ohio 44706
09.2018 - 11.2018
- Facilitated group activities to promote teamwork and conflict resolution among youth residents.
- Developed individualized behavior management plans to support positive outcomes for at-risk youth.
- Mentored junior staff in effective communication techniques with detained youth, enhancing team dynamics.
- Attended training programs for staff focused on de-escalation strategies and crisis intervention skills.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
Food Court Employee
Kent State Dining Services
1075 Risman Drive Kent Ohio 44242
08.2015 - 05.2018
- Operated food service equipment to ensure efficient meal preparation and service.
- Maintained cleanliness and organization of food court areas, adhering to health standards.
- Assisted customers with menu selections, providing excellent customer service and support.
- Collaborated with team members to manage high-volume rush periods effectively.
- Trained new employees on operational procedures and customer service best practices.
Education
Bachelor of Science - Criminal Justice
Kent State University
Kent, OH05-2018
High School Diploma -
Norton High School
4108 Cleveland Massillon Road, Norton, Ohio 4420305-2014
Skills
- Package handling
- Memory recall
- Safe driving
- Time management
- Organizational skills
- Professionalism
Timeline
City Letter Carrier
United States Post Office
01.2019 - Current
Host
Bob Evans Restaurant
11.2018 - 02.2019
Youth Leader
Juvenile Detention Center
09.2018 - 11.2018
Food Court Employee
Kent State Dining Services
08.2015 - 05.2018
Bachelor of Science - Criminal Justice
Kent State University
High School Diploma -
Norton High School