Jessica Diana Gauto
Falls Church,VA
Summary
Hey there, I’m Jessica Gauto, currently I'm working as an associate doing jewelry and watch repairs at FAST-FIX. I'm from Falls Church, VA. Beyond fixing up jewelry and watches, I enjoy diving into video games, exploring nature, and ensuring everything—from pieces to projects—is in top shape. I thrive on connecting with people and organizing things to run seamlessly. I’m also passionate about taking on leadership roles. I believe in fostering teamwork and guiding others to achieve collective success. Looking ahead, I’m focused on excelling in my craft while aspiring to lead and inspire others in our field.
Overview
5
5
years of professional experience
Work History
Sales Associate
Fast-Fix
McLean , VA
2024.02 - Current
- Processed transactions using a point-of-sale system.
- Coordinated repairs and adjustments of jewelry pieces as needed.
- Inspected watch movements for accuracy, wear, and damage.
- Advised customers on the care and maintenance of their timepieces.
- Performed oiling and cleaning of watch components with appropriate lubricants.
- Greeted customers in person and on the phone, answered questions, and provided assistance.
- Resolved customer complaints promptly and efficiently.
- Educated customers about proper care instructions for different types of jewelry pieces.
- Performed daily inventory management duties such as restocking shelves, organizing displays, and counting merchandise.
- Conducted quality control checks on incoming items to ensure they met standards.
Inventory Checker
Amazon
Springfield , VA
2021.10 - 2024.02
- Assisted in updating records of damaged goods or expired products.
- Identified discrepancies between actual stock and recorded quantity.
- Organized products according to size, type, style or other factors.
- Ensured that all products were stored properly in accordance with safety regulations.
- Performed daily physical inventory checks on shelves and racks in the warehouse.
- Conducted regular inventory audits to maintain accuracy.
- Managed inventory levels to ensure optimal stock at all times.
Hairdressing Apprentice
PR & Partners
Shirlington , VA
2023.03 - 2023.11
- Attended team meetings to discuss new strategies for improving customer satisfaction levels.
- Recommended products based on individual client needs.
- Ensured that each client was comfortable throughout the duration of the service.
- Organized inventory of supplies including shampoo, conditioner, and colorants.
- Provided excellent customer service at the reception desk by answering phone calls and scheduling appointments.
- Operated cash registers to receive payments from patrons.
- Responded promptly to customer inquiries regarding products or services.
Sales Associate
Old Navy
Bailey Crossroads , VA
2019.04 - 2021.06
- Maintained accurate records of sales activities including daily sales reports.
- Coordinated with sales teams to align marketing and sales strategies, boosting revenue.
- Developed customer loyalty programs, increasing retention and lifetime value.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
High School Diploma -
J.E.B. STUART
Falls Church, VA2021-06
Skills
- Jewelry Knowledge
- Stock control
- Loss Prevention
- Customer Service
- Jewelry and Watch Repair Techniques
Timeline
Sales Associate
Fast-Fix
2024.02 - Current
Hairdressing Apprentice
PR & Partners
2023.03 - 2023.11
Inventory Checker
Amazon
2021.10 - 2024.02
Sales Associate
Old Navy
2019.04 - 2021.06
High School Diploma -
J.E.B. STUART
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