Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Fuller

Solutions Architect
Norwalk,IA

Summary

Resourceful Solutions Architect with 5 years of customer relationship management, implementation support and sales success. Documented success in upselling customers to increase revenue. Highly skilled in communication skills and extensive experience working with clients and partners.

Overview

11
11
years of professional experience
10
10
years of post-secondary education

Work History

Solutions Architect

VizyPay
09.2022 - Current

I focused on sales, product scoping , solution development, and project management. I also consult with clients, provide technical guidance, research and evaluate new technologies and tools.

Sales Partner Recruiter

VizyPay
03.2022 - 09.2022


  • Nationally recruited VizyPay sales partners
  • Screened candidates, interviewed prospective hires, negotiated job offer and salary packages
  • Develop and implemented recruiting strategies to attract qualified candidates
  • Tracking and reporting of recruiting metrics
  • Participated in job fairs and other recruiting events.

Registered Dental Assistant

Hintz Family Dentistry Ankeny
7 2020 - 03.2022
  • Responsible for assisting multiple dentists in procedures
  • Responsible for procuring radiographs
  • Preparing patient and equipment
  • Sterilizing instruments
  • Maintaining accurate patient records
  • Working as a team for optimal efficiency.

Senior Benefits Counselor

Mercer/Marsh and McLennan
07.2019 - 01.2020
  • Advise employees of certain companies regarding life and health benefits to best fit their lives
  • Manage benefits accounts for employees
  • Manage their billing and take payments on active benefits
  • Advise employees whose primary language is Spanish.

Cath Lab PCT

MercyOne Des Moines
01.2019 - 07.2019
  • Prep patients for surgery
  • Care for patients after surgery
  • Inventory and procure supplies for medical department
  • Maintain probes for echo or
  • Translate medical terminology and discuss care plans with Spanish speaking patients.

Customer Service Rep II

Nationwide Insurance
11.2015 - 07.2016
  • Assisted policy holders with issues on their policies
  • Explained different coverages and benefits to fit their needs
  • Trained new hires on policies and procedures
  • Provided excellent customer service.

HR Generalist

Mexico Dream Holidays
03.2013 - 04.2015
  • Assisted with recruiting, screening, interviewing, and hiring agents
  • Assisted with benefits and business etiquette training for new agents
  • Awarded commission and bonuses via payroll
  • Developed new training and scripts for sales agents
  • Booked reservations for clients.

Sales Manager

Mexico Dream Holidays
12.2012 - 03.2013
  • Trained new sales agents
  • Closed sales for sales agents
  • Managed client profiles
  • Provided excellent customer service.

Education

Life and health insurance licensed in every state -

Mercer Insurane

No Degree -

Des Moines Area Community College
Ankeny, IA
05.2001 - 05.2011

No Degree -

Graceland University
Lamoni, IA
05.2001 -

Leadership Certificate -

Waukee Leadership Institute
05.2001 -

Skills

BILINGUAL – SPANISH & ENGLISHundefined

Timeline

Solutions Architect

VizyPay
09.2022 - Current

Sales Partner Recruiter

VizyPay
03.2022 - 09.2022

Senior Benefits Counselor

Mercer/Marsh and McLennan
07.2019 - 01.2020

Cath Lab PCT

MercyOne Des Moines
01.2019 - 07.2019

Customer Service Rep II

Nationwide Insurance
11.2015 - 07.2016

HR Generalist

Mexico Dream Holidays
03.2013 - 04.2015

Sales Manager

Mexico Dream Holidays
12.2012 - 03.2013

No Degree -

Des Moines Area Community College
05.2001 - 05.2011

No Degree -

Graceland University
05.2001 -

Leadership Certificate -

Waukee Leadership Institute
05.2001 -

Registered Dental Assistant

Hintz Family Dentistry Ankeny
7 2020 - 03.2022

Life and health insurance licensed in every state -

Mercer Insurane
Jessica FullerSolutions Architect