Jessica Gonzalez
Orlando,FL
Summary
New hair stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hair Stylist
Cherry Blow Dry Bar
09.2023 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
- Educated customers on products to maximize benefits.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Receptionist
Hair Kisses
05.2021 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Cosmetology
Aveda Institute
Davie, FL04.2023
High School Diploma -
Lake Worth High School
Lake Worth, FL05.2006
Skills
- Hair shampooing and conditioning
- Hair coloring procedures
- Upselling haircare products
- Hair coloring techniques
- Hair extensions
- Waxing and hair removal techniques
- Hair cutting
- Recruiting Clients
- Quick learner
- Appointment scheduling
- Client consultation
- Hair styling techniques
Certification
- Hair extension Training - 2023
Timeline
Hair Stylist
Cherry Blow Dry Bar
09.2023 - Current
Receptionist
Hair Kisses
05.2021 - 03.2023
- Hair extension Training - 2023
Cosmetology
Aveda Institute
High School Diploma -
Lake Worth High School
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