Vivien Sserunjoji

Hair Stylist

Self Employed Services

04.2021 - Current

Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Educated customers on products to maximize benefits.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Recorded notes for future reference about customer preferences and services delivered.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Determined appropriate hair treatments based on conditions and textures.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Suggested treatments and styles to suit customer appearance and fashion choices.
Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Offered professional cuts, color services and extensions to salon customers.
Styled hair, makeup and nails for customers for special events and occasions.