Summary
Overview
Work History
Education
Skills
Timeline
Intern
Jessica Harrison

Jessica Harrison

Berea,KY

Summary

Dynamic and reliable professional with a strong work ethic, experienced in gardening and home maintenance. Proven ability to enhance aesthetics through sustainable practices while ensuring pet care and security. Exceptional customer service skills foster trust and rapport, contributing to a stress-free environment for homeowners.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

18
18
years of professional experience

Work History

Gardener

Betty Harrison
08.2022 - Current

Designed garden layout, acquired materials and built said garden.

  • Cultivated diverse plant species to enhance garden aesthetics and promote biodiversity.
  • Operated and maintained gardening tools and equipment for effective landscape management.
  • Assisted in soil preparation and planting techniques to ensure optimal growth conditions.
  • Monitored plant health, identifying pests and diseases for timely intervention measures.
  • Implemented sustainable gardening practices, reducing water usage and supporting eco-friendly initiatives.

House Sitter

Brooklyn Bowles
10.2024 - 02.2025
  • Maintained cleanliness of living spaces through regular housekeeping duties.
  • Followed detailed instructions for maintaining gardens and outdoor areas effectively.
  • Developed rapport with homeowners through reliable communication and trust-building strategies.
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
  • Maintained lawn and outdoor property for house to appear “lived-in.”

Server

Applebee's Bar and Grill
10.2012 - 02.2014
  • Assisted in training new servers on menu items and service protocols.
  • Delivered exceptional customer service, ensuring prompt order processing and satisfaction.
  • Collaborated with kitchen staff to optimize food preparation and presentation standards.

server

Applebee's Neighborhood Grill & Bar
02.2008 - 10.2011
  • Adapted quickly to high-pressure situations, maintaining composure during peak hours.
  • Managed cash transactions accurately, processing payments efficiently at the end of each shift.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Recommended menu items based on guest preferences, enhancing overall satisfaction levels.
  • Developed strong relationships with regular customers, fostering repeat business through personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Middletown High School
Middletown, Ohio
05-2001

Skills

  • Flexible schedule
  • Safety procedures
  • Problem-solving
  • Attention to detail
  • Reliable and dependable
  • Time management
  • Pet care expertise
  • Home maintenance
  • Security awareness
  • Trustworthiness
  • Pet care
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement

Timeline

House Sitter

Brooklyn Bowles
10.2024 - 02.2025

Gardener

Betty Harrison
08.2022 - Current

Server

Applebee's Bar and Grill
10.2012 - 02.2014

server

Applebee's Neighborhood Grill & Bar
02.2008 - 10.2011

High School Diploma -

Middletown High School