Alejandro Bojorquez
Taft,CA
Summary
Driven professional with a proven track record at Gonzalo and Game X Change, excelling in customer service and team collaboration. Demonstrated ability to enhance client satisfaction through creative thinking and effective problem-solving. Skilled in inventory management and maintaining equipment, consistently improving operational efficiency. Adaptable and reliable, with a focus on achieving superior results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Gardener
Gonzalo
05.2017 - Current
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Coordinated with fellow team members to complete large-scale landscaping projects within tight deadlines.
- Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
- Provided advice and recommendations to clients on plant selection, garden design and maintenance for enhanced client support.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Installed stonework according to landscape design plan and client specifications.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Adjusted schedule and work route when adding new work
Sales Associate
Game X Change
05.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Worked morning and closing shifts
Education
Bachelor Of Applied Science - Law Enforcement Administration
San Joaquin Valley College
Bakersfield, CA06.2019
Skills
- Time Management
- Team Collaboration
- Maintaining equipment
- Flexible Schedule
- Safety Procedures
- Inventory Management
- Heavy Lifting
- Workload Management
- Problem-Solving
- Creative Thinking
- Reliable and Dependable
- Attention to Detail
- Adaptable and Flexible
- Customer Service
- Relationship Building
- Performance Improvement
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Game X Change
05.2024 - 09.2024
Gardener
Gonzalo
05.2017 - Current
Bachelor Of Applied Science - Law Enforcement Administration
San Joaquin Valley College