Jessica Hernandez
Kissimmee,FL
Summary
Compassionate caregiver with a proven track record at Poinciana Personal Care, adept at enhancing client well-being through patient care and engaging activities. Demonstrated problem-solving skills and effective time management, leading to improved client satisfaction and safety. Committed to fostering a supportive environment while ensuring meticulous documentation of health conditions.
Overview
13
13
years of professional experience
Work History
Caregiver
Ponciana Care
09.2022 - 01.2026
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored health conditions, documenting changes and reporting to healthcare professionals as needed.
- Implemented engaging activities to promote social interaction and mental stimulation among clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Manager
Elegant Beauty Supply
03.2019 - 08.2022
- Led team in achieving sales targets through strategic product placement and effective merchandising techniques.
- Streamlined inventory management processes, reducing stock discrepancies and improving order accuracy.
- Developed training programs for staff, enhancing product knowledge and customer service skills.
- Analyzed market trends to identify new product opportunities, driving growth in competitive landscape.
- Cross-trained existing employees to maximize team agility and performance.
Sales Associate
Party City
06.2017 - 03.2019
- Assisted customers in selecting party supplies, enhancing shopping experience and ensuring satisfaction.
- Maintained organized merchandise displays to attract customer attention and promote sales.
- Processed transactions accurately using point-of-sale systems, reducing checkout times.
- Collaborated with team members to achieve daily sales goals and maintain optimal store operations.
Secretary
Edgar Ortiz
01.2013 - 06.2017
- Assisted in coordinating travel arrangements, including itineraries and accommodations.
- Handled incoming communications, including phone calls, emails, and inquiries efficiently.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma -
Science & Technology
Springfield,MA03.2005
Skills
- Respectful and compassionate
- Problem-solving
- Patient care
- Dependable and responsible
- Time management
- Patient care and companionship
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Ponciana Care
09.2022 - 01.2026
Manager
Elegant Beauty Supply
03.2019 - 08.2022
Sales Associate
Party City
06.2017 - 03.2019
Secretary
Edgar Ortiz
01.2013 - 06.2017
High School Diploma -
Science & Technology