Jessica Hierrezuelo
Pembroke Pines,FL
Summary
Dynamic Healthcare Executive 25+ Years in Revenue Cycle Management Proven leader with extensive expertise in optimizing revenue cycles across diverse organizational levels. A strategic problem-solver with a results-driven approach, adept at implementing effective solutions with precision and urgency. Demonstrated success in applying lean principles to streamline processes, increase productivity, and align teams with organizational objectives. Recognized for exceptional workforce development, program leadership, and delivering revenue enhancement initiatives in complex healthcare environments.
Overview
25
25
years of professional experience
Work History
Senior Vice President, Revenue Cycle Management
Pediatric Associates
08.2020 - Current
- Collaborated with C-suite executives to develop and execute strategic plans that resulted in a [specific percentage or dollar amount] increase in net revenue over [timeframe]
- Spearheaded the development and execution of comprehensive revenue cycle strategies, driving financial performance and ensuring optimal operational efficiency across all business units
- Implemented cutting-edge automation and data-driven decision-making tools, achieving [specific improvement, e.g., a 20% reduction in AR days or a 15% increase in clean claim rates]
- Built and led a high-performing team of [number] professionals, fostering a culture of collaboration, accountability, and innovation within the RCM division
- Partnered with executive leadership, clinical teams, and IT departments to align financial goals with organizational objectives, enhancing patient satisfaction and financial outcomes
- Drove (KPIs) for revenue integrity, payer negotiations, and collections, resulting in [specific achievements, e.g., $XX million in increased annual revenue]
- Championed the adoption of emerging technologies, including AI-driven analytics and RPA, to streamline operations and position the organization as an industry leader
Senior Vice President, Revenue Cycle Management
Envision HealthCare
01.2019 - 08.2020
- Lead operations in the CBO for hospital and office-based service lines including anesthesia, emergency, neonatology and multi-specialty office-based division.
- Analyze financial data relating to key performance indicators such as days to enter, collections, denials, DSO, accounts receivable, third-party payer issues and trends, department performance and their financial impact as required.
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
- Devised and presented business plans and forecasts to CFO.
Senior Director, Revenue Cycle Management
Sheridan HealthCare (Acquired by Envision)
04.2000 - 01.2019
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Skills
- Team realignment
- Implementation of EMR systems
- Operational efficiency
- Cash flow management
- Oversight of CBO operations
- Streamlined operations
- Lean process methodologies
- Cost savings
- Results orientation
- Budget planning
- Change and growth management
- Executive leadership
- Mergers and acquisitions
- Strategic leadership
Accomplishments
- Reduced aging accounts receivable (AR) >90 days by 25% through strategic process improvements and team realignment.
- Directed the successful implementation of multiple (EMR) systems, resulting in enhanced operational efficiency and accelerated cash flow.
- Provided oversight for CBO with 500+ employees, ensuring streamlined operations and adherence to organizational goals.
- Implemented lean process methodologies, achieving over $3M in cost savings a year.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Vice President, Revenue Cycle Management
Pediatric Associates
08.2020 - Current
Senior Vice President, Revenue Cycle Management
Envision HealthCare
01.2019 - 08.2020
Senior Director, Revenue Cycle Management
Sheridan HealthCare (Acquired by Envision)
04.2000 - 01.2019
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