Jessica J. Barragan
Brea,CA
Summary
Dependable, motivated, competitive Asset Protection Manager with 12 years of experience. Extensively knowledgeable about retail business, store operations and modern law enforcement processes. Dedicated to creating accountable community workspace to decrease shrink, increase profits and comprehensively streamline asset protection systems. An asset protection mentor and development expertise.
Overview
13
13
years of professional experience
Work History
District Asset Protection Manager
WSS/Footlocker Inc
02.2024 - Current
- Maintained a high level of awareness regarding industry trends in retail crime/security through participation in professional development events/conferences as well as independent research efforts.
- Led regular meetings with store management teams to review asset protection performance metrics and discuss areas for improvement or additional support.
- Implemented advanced technologies such as CCTV systems, electronic article surveillance devices, and access control measures to enhance overall security infrastructure within the district.
- Reduced inventory shrinkage through effective surveillance, loss prevention programs, and staff training on theft prevention techniques.
- Collaborated with store managers to develop customized action plans for addressing unique asset protection challenges at each location.
- Developed strong relationships with local law enforcement agencies to facilitate cooperation during investigations and enhance overall district security.
- Conducted thorough investigations into incidents of theft, fraud, or other criminal activity, resulting in successful resolution and reduced losses.
- Developed and executed district-wide loss prevention initiatives to minimize financial losses due to theft or fraud while ensuring minimal disruption to the customer shopping experience.
- Reviewed physical security measures at each retail location regularly, identifying vulnerabilities and recommending appropriate upgrades or enhancements when necessary.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Asset Protection Manager
JCPenney
08.2021 - 02.2024
- Educate and train all levels of store management and associates in programs and methods for protecting inventory, cash, equipment and other company assets.
- Investigate evidence of loss using multiple tools and resources and conduct interviews in a timely manner regarding integrity, theft and violation of company policy. Provide Store Management and District Managers with recommendations for resolution and improvement.
- Analyze store exception reporting, inventory reporting, CCTV, incident reporting and other information and trends for further internal and external investigation. Partner with local law enforcement and retail network to drive case resolution.
- Conduct various store audits to assess operational and safety compliance with company policies and procedures. Advise and consult with General Managers on improving results based on store audits. Report audit findings to District Manager and Corporate Loss Prevention.
- Conduct in store surveillances using Loss Prevention tools including covert, remote and in-store CCTV to identify and escalate potential internal integrity issues, safety concerns, fines, lost sales and activity that affect the business.
- Investigate internals/ external incidents (i.e. burglary, ORC activity and robbery) and develops action plans for the implementation of preventative measures that will reduce the frequency of the events.
- Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage.
Key Carrier Supervisor
The Home Depot
10.2017 - 08.2021
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Asset Protection Specialist
Home Depot
09.2014 - 10.2017
- Controlled reduction of loss inventory by protecting company assets.
- Built professional relationships with local law enforcement and other related organizations.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Checked CCTV for evidence of shoplifting.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
Asset Protection Specialist
JCPenney
08.2011 - 09.2014
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Checked CCTV for evidence of shoplifting.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Contacted local authorities and apprehended shoplifters.
- Wrote reports for internal and external crime, burglary, or theft.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Education
Bachelor of Science - Criminology
Westwood College - Los Angeles
Los Angeles, CA08.2013
High School Diploma -
Southeast Academy Military And Law Enforcement H.S
06.2009
Skills
- Business Acumen
- Plan, Aligns & Prioritizes
- Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision
- OSHA expert
- Loss prevention expertise
- Problem analysis and resolution
- Fraudulent activities investigations
- Interviews and interrogations
- Critical Thinking
- Problem-Solving
- Excellent Communication
- Excellent organizational skills, detail-oriented
- Values and exhibits the highest level of personal integrity
- Incident Reporting
- Team Training
- Security management
Accomplishments
- Achieve 1st in the district in internal investigations by completing daily and weekly routines with accuracy and efficiency.
- Cover internal investigation for 6 stores
Timeline
District Asset Protection Manager
WSS/Footlocker Inc
02.2024 - Current
Asset Protection Manager
JCPenney
08.2021 - 02.2024
Key Carrier Supervisor
The Home Depot
10.2017 - 08.2021
Asset Protection Specialist
Home Depot
09.2014 - 10.2017
Asset Protection Specialist
JCPenney
08.2011 - 09.2014
Bachelor of Science - Criminology
Westwood College - Los Angeles
High School Diploma -
Southeast Academy Military And Law Enforcement H.S
Similar Profiles
Justin RobinsonJustin Robinson
Social Media Manager, Content Producer at Footlocker/WSS/Eurostar inc.Social Media Manager, Content Producer at Footlocker/WSS/Eurostar inc.
Aniya GriffinAniya Griffin
Sales Associate at Footlocker, FootlockerSales Associate at Footlocker, Footlocker
Wesley TitusWesley Titus
Sales Associate at Footlocker, FootlockerSales Associate at Footlocker, Footlocker