Jennifer Lacey
Tamarac,Fl
Summary
Engaging professional with several years of experience taking measurable approaches to strengthen company images. Achieving strategist focused on delivering key departmental objectives. Celebrated for unique management strategies and strong work ethic. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
21
21
years of professional experience
Work History
Market Asset Protection Manager
Walmart
Miami, FL
08.2018 - Current
- Developed and implemented strategies to reduce risk of theft, loss, or damage of merchandise in all areas of the store.
- Provided leadership, coaching, feedback, and guidance to team members regarding asset protection initiatives.
- Collaborated with local law enforcement agencies and support community outreach.
- Analyzed data from tools and reports to identify trends in incidents and develop prevention plans accordingly.
- Implemented processes aimed at improving customer service while still maintaining a secure environment within the store.
Store Manager
Walmart
04.2007 - 02.2018
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Trained and mentored associates to teach daily tasks and procedures.
Store Co-Manager
Walmart
Lapeer, MI
03.2006 - 04.2007
- Trained, supervised, coached, evaluated, and motivated staff members.
- Encouraged professional growth and talent development in associates to increase performance.
- Established store tactics and strategies to achieve operational performance and sales goals.
Assistant Store Manager
Walmart
01.2004 - 03.2006
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Environmental Technology
Baker College
Port HuronMacomb Community College
Sterling Heights, MISkills
- Critical Thinking Skills
- Strategic Planning
- Collaborative Leadership
- Team Development
- Business Acumen
- Retail Operations Management
- Performance Management
References
References available upon request.
Timeline
Market Asset Protection Manager
Walmart
08.2018 - Current
Store Manager
Walmart
04.2007 - 02.2018
Store Co-Manager
Walmart
03.2006 - 04.2007
Assistant Store Manager
Walmart
01.2004 - 03.2006
Environmental Technology
Baker College
Macomb Community College