Nicole Gasner

• Enforced strict compliance with company policies pertaining to cash handling procedures, minimizing instances of internal fraud or errors in accounting processes.
• Enhanced market asset protection by evaluating program efficiency and integrating necessary modifications to minimize loss.
• monitored processes for reporting incidents, ensuring accurate documentation and timely follow-up on all reported issues.
• Developed a strong AP culture, enhancing team-building potential and growing future leaders.
• Optimized results in shrink reduction, financial management procedures and safety standards spanning two consecutive years.

Extracted and reviewed metrics from the database to identify trend patterns.

Created an evidence-based approach from in-depth assessments to ensure positive impacts.

Executed policy and compliance procedures promptly.

Addressed a wide range of needs by leveraging in-depth knowledge of total box store functions.

Filled in for roles like people lead and manager on duty to support team and achieve objectives.

• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Managed efficient cash register operations.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

• Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
• Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
• Wrote reports for internal and external crime, burglary, or theft.
• Improved store safety for employees and customers through regular risk assessments and hazard identification.

• Tailored coaching approach based on individual learning styles, maximizing comprehension of techniques demonstrated during instruction periods.
• Facilitated mental conditioning exercises, strengthening athlete focus and resilience under pressure.
• Organized and coordinated boxing team practices and physical workouts.
• Navigated challenging situations effectively, resolving conflicts among athletes or between coach and athlete as needed.