Jessica L. Gibson
Rockmart,Ga
Summary
Motivated and detail-oriented accounting professional in training, seeking an opportunity to apply theoretical knowledge and gain practical experience in the accounting field. Committed to contributing to a dynamic organization through strong analytical skills, a solid foundation in financial principles, and a passion for accuracy and efficiency. Eager to learn from experienced professionals while providing value to the team and ensuring compliance with accounting standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Consultant
Georgia Power
05.2022 - Current
- Provided customers with customizable solutions such as solar energy and specialized rate options and offered product solutions to create a better energy efficient home
- Processed inbound service order requests for new connections, disconnections, transfer of services
- Handled collections and payment arrangements for consumers
- Assisted in E-911 state outage emergencies.
Accounting Clerk Assistant
Acclaim Lighting
09.2019 - 04.2022
- Oversaw day-to-day operations related to invoicing for small and large business vendors (Wayfair, Home Depot, Build.com, Lowes, etc.)
- Processed incoming and outgoing invoices and payments.
- Primary order and merchandise handler for Acclaim Lighting's Canadian location
- Provided key clerical and administrative support to senior accounting staff.
- Conducted purchase order processing and fulfillment for various vendors
- Liaised with vendors and customers to resolve discrepancies.
- Managed the returns and replacement process for defective products
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed financial reports, providing insight into performance, operations and cash flow.
Order Entry Processor
Shaw Industries
05.2018 - 05.2019
- Communicated with customers to address order inquiries, changes and cancellations.
- Processed Purchase Orders via e-mail and inbound contact
- Customer Service
- Data Entry
Account Specialist
Acclaim Lighting
11.2017 - 05.2018
- E-Commerce order processing: Home Depot, Build.com, 1-Stop Lighting, Amazon.com, etc
- Communicated with distribution warehouse concerning orders
- Communicated directly with distributors
- Account Maintenance & Data Entry
Business Analyst
Verizon Wireless
04.2013 - 07.2017
- Financial Services, Credit, Order & Review Team
- Analyzed financial statements for credit approval using D&B, SBX, and Experian credit services
- Demonstrated personal commitment to work effectively and become a valuable team member
- Used clear communication for concise technical answers with internal employees
- Empathized/Acknowledged customer concerns to create trust and partnership
- Used negotiation and problem-solving skills to resolve customer concerns
- Reporting and troubleshooting all Verizon Wireless system errors
- Identified and addressed customer needs
- Reviewed/Processed internet-based faxes
- Assisted in team meetings and project coordination
- Resolved customer issues and follow up
- Assisted with new employee training
Education
Associates - Accounting
Georgia Northwestern Technical College
Rome, Ga.06.2024
Attending Tax Accounting Certified Business Administration - undefined
Accounting Diploma - undefined
Skills
- Documentation Skills
- Client Correspondence
- Account Administration
- Microsoft Office Proficiency
- Document Management
- Billing Resolutions
- Recordkeeping Ability
- Account Investigations
- Returns and Refunds
Certification
Certified Payroll Specialist
Certified Office Accountant
Timeline
Service Consultant
Georgia Power
05.2022 - Current
Accounting Clerk Assistant
Acclaim Lighting
09.2019 - 04.2022
Order Entry Processor
Shaw Industries
05.2018 - 05.2019
Account Specialist
Acclaim Lighting
11.2017 - 05.2018
Business Analyst
Verizon Wireless
04.2013 - 07.2017
Associates - Accounting
Georgia Northwestern Technical College
Attending Tax Accounting Certified Business Administration - undefined
Accounting Diploma - undefined
Similar Profiles
Moziah DavisMoziah Davis
Transmission Analyst at Georgia PowerTransmission Analyst at Georgia Power
Ernest O. (Trey) King IIIErnest O. (Trey) King III
FMT II at Georgia PowerFMT II at Georgia Power
Mytorian CochranMytorian Cochran
Journeyman Lineman at Georgia PowerJourneyman Lineman at Georgia Power
Joshua BeddingtonJoshua Beddington
Journeyman Lineman at Georgia PowerJourneyman Lineman at Georgia Power
Jordan DoeggJordan Doegg
Project Superintendent/Sheet Metal General Foreman at Maxair MechanicalProject Superintendent/Sheet Metal General Foreman at Maxair Mechanical