Jessica Leopold Simpson
Summary
Resourceful and innovative Instructional Designer with over 15 years of experience in curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired outcomes. Strong communication and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Teacher
Calvary Education Center
07.2018 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom, augmenting the computer-based curriculum with teacher-led instruction.
- Composed and published multi-level book units to increase student literary skills and reading comprehension.
- Developed school-wide processes for tracking learning accomodations for students with special needs.
Instructional Designer-Epic Inpatient Orders
FirstHealth Of The Carolinas Inc.
01.2016 - 06.2018
- Epic certification in Inpatient Orders.
- Designed course materials for inpatient providers (hospitalists, surgeons, and other consulting specialists) and supported implementation.
- Managed physician SMEs.
- Created job aids and training programs for new software implementation and updates.
- Developed and implemented an indispensable on-the-job support program for inpatient providers resulting in improved workflow efficiency, provider satisfaction, and increased revenue.
Volunteer Services Assistant
FirstHealth Of The Carolinas Inc.
06.2007 - 12.2015
- Managed the daily office tasks of a system-wide volunteer program employing 700+ volunteer staff in 30+ volunteer positions.
- Developed training curriculum for on-boarding to include hospital safety measures and patient satisfaction goals.
- Successfully implemented strategic enhancements to operational efficiency and overall workflow effectiveness in several key areas.
Customer Service Lead
Bayhealth Medical Center- Kent Campus
10.2003 - 01.2007
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Implemented Planetree, a new patient-centered initiative focused on patient satisfaction, engagement, and improved clinical outcomes.
- Supervised day-to-day customer service operations to provide staff with guidance and recognition for excellent service.
Education
Master in Theological Studies - Biblical Studies
Urshan Graduate School of Theology
Florissant, MO06.2006
Bachelor of Arts - English
Marietta College
Marietta06.2001
Skills
- Course Materials Development
- Print Media
- Clear Public Speaking Skills
- Behavioral Skills Development
- Essay Writing and Grammar Usage
- Project Management and Collaboration
- Promotional Planning
- Adult Learning Principles
Timeline
Teacher
Calvary Education Center
07.2018 - Current
Instructional Designer-Epic Inpatient Orders
FirstHealth Of The Carolinas Inc.
01.2016 - 06.2018
Volunteer Services Assistant
FirstHealth Of The Carolinas Inc.
06.2007 - 12.2015
Customer Service Lead
Bayhealth Medical Center- Kent Campus
10.2003 - 01.2007
Master in Theological Studies - Biblical Studies
Urshan Graduate School of Theology
Bachelor of Arts - English
Marietta College
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