Jessica M. Lopez
Insurance Verifier
Miami,FL
Summary
Results-driven and detail-oriented professional with 5+ years of experience in verifying medical insurances. Adept at collaborating across teams, solving complex problems, and delivering high-quality outcomes under tight deadlines. Committed to continuous improvement and achieving organizational goals while also maintaining a positive attitude.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Insurance Verifier
South Florida Diagnostic Imaging
07.2023 - Current
- Verifying medical insurances such as: Medicare, United Healthcare, Cigna, etc.
- Self-motivated, with a strong sense of personal responsibility.
- Using portals to obtain authorizations through medical insurances such as: Availity, Carelon, Evicore, etc.
- Sending over faxes to insurance companies and doctor offices via fax to insurance companies and physician offices, ensuring timely and accurate communication.
- Excellent communication skills, both verbal and written.
Front Desk Receptionist
Zarco Vision Center
08.2021 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Office Clerk
Got Your Solutions Inc.
06.2021 - 08.2021
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
Pharmacy Technician
Publix
03.2021 - 06.2021
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Cashier
Publix
11.2016 - 03.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
South Miami Senior High School
Miami, FL 08.2011 - 06.2015
Skills
Bilingual
Timeline
Insurance Verifier
South Florida Diagnostic Imaging
07.2023 - Current
Front Desk Receptionist
Zarco Vision Center
08.2021 - 07.2023
Office Clerk
Got Your Solutions Inc.
06.2021 - 08.2021
Pharmacy Technician
Publix
03.2021 - 06.2021
Cashier
Publix
11.2016 - 03.2021
High School Diploma -
South Miami Senior High School
08.2011 - 06.2015
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