Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JESSICA MARIA FORTUNATO

New York,NY

Summary

Dedicated Personal Care Assistant with a proven track record at FRIENDS AND FAMILY, enhancing client well-being through compassionate caregiving and effective behavior management. Skilled in grooming assistance and nutrition monitoring, I foster strong relationships while implementing personalized care plans, ensuring clients achieve their health objectives and maintain dignity in daily living.

Qualified [Desired Position] with solid background in providing compassionate and attentive care to clients. Supported daily living activities and personal hygiene, ensuring comfort and dignity. Demonstrated proficiency in communication and patience, fostering positive environment for clients.

Healthcare professional prepared to deliver compassionate and reliable care to clients. Proven experience in assisting with daily living activities and personal hygiene, ensuring client comfort and safety. Reliable team player who adapts to changing needs and consistently contributes to collaborative, supportive environment.

Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

19
19
years of professional experience

Work History

Personal Care Assistant

FRIENDS AND FAMILY
08.2024 - Current
  • Assisted clients with daily living activities, enhancing overall quality of life.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Monitored client health status, reporting changes to medical staff promptly.
  • Provided emotional support and companionship, fostering strong client relationships.
  • Educated clients on personal hygiene practices and healthy lifestyle choices.
  • Coordinated transportation and appointments, ensuring timely access to services.
  • Trained new staff on caregiving techniques and organizational policies.
  • Implemented feedback mechanisms to improve service delivery and client satisfaction.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.

Paraprofessional Substitute

Frederick Douglass Academy V Middle School
09.2022 - 01.2024
  • Collaborated with teachers to support diverse student needs and enhance learning environments.
  • Implemented individualized education plans to ensure student engagement and progress.
  • Assisted in classroom management, promoting positive behavior and conflict resolution among students.
  • Facilitated small group activities to reinforce lesson objectives and improve comprehension.
  • Adapted instructional materials for students with varying abilities to promote inclusivity.
  • Monitored student performance and provided feedback to educators for tailored instruction strategies.
  • Trained new paraprofessionals on classroom procedures and effective support techniques.
  • Maintained accurate records of student progress, attendance, and behavioral incidents as needed for reporting purposes.
  • Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
  • Increased student engagement by incorporating hands-on activities and group projects into daily lessons.
  • Provided one-on-one tutoring, enabling struggling students to improve their understanding of course content.
  • Evaluated student performance through regular assessments, providing feedback and guidance for improvement.
  • Communicated effectively with parents regarding student progress and achievements, fostering strong home-school connections.
  • Strengthened student-teacher relationships through open communication and active listening.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Developed and implemented behavior management plans for students with challenging behavior.
  • Followed lesson plans designed by absent teachers.

Home Health Aide Training

Cooperative Home Care
06.2017 - 06.2017
  • Served as a reliable source of information and guidance for clients and families navigating the complex world of in-home healthcare.
  • Assisted in training new perfusionists and educating healthcare staff on the role of perfusion in patient care.
  • Ensured compliance with all health department regulations through meticulous adherence to guidelines and regular employee training sessions.
  • Educated parents on infant nutrition, breastfeeding techniques, and strategies for promoting healthy growth and development at home.
  • Provided ongoing training to team members, enhancing their skills in delivering high-quality healthy living services.
  • Educated patients on preventative measures they could take at home to maintain overall health or manage chronic conditions more effectively.
  • Stayed current on industry best practices through ongoing professional development opportunities such as training seminars or conferences related specifically toward Life Enrichment Aide responsibilities.
  • Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
  • Streamlined daily operations within the home healthcare setting by effectively prioritizing tasks and managing time efficiently.
  • Aided in livestock birthing processes when required, providing necessary support for healthy offspring development.
  • Coordinated with healthcare professionals to ensure continuity of care between home-based services and medical appointments.
  • Improved employee awareness of health, safety, and environmental issues through engaging training programs and workshops.
  • Served as a resource for patients'' families by answering questions, addressing concerns, and providing guidance on managing complex healthcare situations at home.
  • Developed quality improvement initiatives, enhancing overall efficiency in the delivery of home health services.
  • Connected clients with supportive services such as mental health counseling or vocational training, addressing underlying challenges contributing to unstable housing situations.
  • Consistently met strict regulatory requirements for home health nursing by adhering to established policies, procedures, and documentation standards.
  • Provided comprehensive training on Epic functionality, leading to increased efficiency among healthcare professionals.

School Bus Matron

Don Thomas Bus
01.2013 - 04.2014
  • Supervised student behavior during transit to ensure safety and compliance with school policies.
  • Assisted drivers in maintaining punctual schedules by monitoring pick-up and drop-off times.
  • Provided first aid support during emergencies, ensuring immediate care for students in need.
  • Communicated effectively with parents and guardians regarding student conduct and transportation updates.
  • Trained new matrons on safety protocols and emergency procedures to enhance team performance.
  • Conducted routine inspections of bus seating arrangements to ensure compliance with safety regulations.
  • Collaborated with school staff to improve transportation processes, enhancing overall operational efficiency.
  • Communicated clearly with school staff and transportation managers to ensure a seamless transition between home, school, and bus settings for students.
  • Supported drivers in maintaining order on the bus by enforcing rules and expectations for student behavior.
  • Served as a reliable point of contact for parents regarding any concerns or questions related to their child''s transportation experience.
  • Improved punctuality by creating efficient bus routes and schedules for timely pick-up and drop-off of students.

Overnight Stocker

Target
11.2011 - 03.2012
  • Organized product displays to enhance store layout and improve customer accessibility.
  • Collaborated with team members to efficiently restock shelves during overnight hours.
  • Monitored inventory levels, ensuring timely replenishment of high-demand items.
  • Implemented safety protocols for equipment usage and inventory handling processes.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Trained new staff on stock management procedures and best practices for efficiency.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.

Customer Service Representative

NewYork-Presbyterian
09.2006 - 02.2012
  • Fostered positive dining atmosphere by offering exceptional customer service.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
  • Provided excellent customer service, addressing concerns promptly and courteously.
  • provided that the visitors and patients go to the correct floors

Education

High School Diploma

EDWARD AREYNOLDS WEST SIDE HIGH SCHOOL
105 E 106th NewYork, NY 10029
02-2004

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Compassionate caregiving
  • Behavior management
  • Dressing assistance
  • Compassionate patient care
  • Behavior redirection
  • Nutrition monitoring
  • Multitasking and organization
  • Mobility assistance
  • Daily living assistance
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Personal Care Assistant

FRIENDS AND FAMILY
08.2024 - Current

Paraprofessional Substitute

Frederick Douglass Academy V Middle School
09.2022 - 01.2024

Home Health Aide Training

Cooperative Home Care
06.2017 - 06.2017

School Bus Matron

Don Thomas Bus
01.2013 - 04.2014

Overnight Stocker

Target
11.2011 - 03.2012

Customer Service Representative

NewYork-Presbyterian
09.2006 - 02.2012

High School Diploma

EDWARD AREYNOLDS WEST SIDE HIGH SCHOOL
JESSICA MARIA FORTUNATO