Jessica Mercado Anez
Johnston,RI
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Assistant
Johnson & Wales University Library
08.2021 - Current
- Serve as the direct front desk contact for students, faculty and staff
- Assist approximately 15-20 patrons per day with borrowing services, navigating library resources, and help with collection maintenance
- Contribute to projects such as yearbook scanning and shelf reading
Verification Specialist
Hire Image
04.2021 - 02.2022
- Completed employment and academic verifications in a fast-paced work environment
- Performed references for employers in a timely, professional, and efficient manner
- Scheduled drug-screening appointments for employees.
Volunteer
Rhode Island Hospital
04.2019 - 10.2019
- Welcomed and supported patients, families, and visitors as a greeter
- Provided information and directed people to different locations they needed to go
- Interpreted services to patients and families during the process of scheduling follow-up appointments.
Volunteer
Providence Public Library
05.2018 - 11.2018
- Tutored young students (K-5) and helped with schoolwork
- Organized bookshelves and completed book shelving
- Instructed in the PVD Young Makers program and helped children use computers and vinyl cutters
Education
Bachelor of Science - Health Science
Johnson & Wales University
Providence, RI05.2025
Emergency Medical Technician
Ozga EMS Training
Johnston, RI08.2023
Skills
- Provides exceptional customer service using professional communication skills to build rapport and solve problems quick
- Analyzed data to check for errors and inaccuracies in lab experiments and research projects
- Familiar with medical terminology including anatomy, physiology, and abbreviations
- Ability to build solid relationships with classmates, professors and co-workers fostering teamwork
- Performs translation and interpretation duties from Spanish into English
Languages
Spanish
Native or Bilingual
Certification
- BLS Training: 07/2022 -07/2024
- CPR ceritified
Timeline
Student Assistant
Johnson & Wales University Library
08.2021 - Current
Verification Specialist
Hire Image
04.2021 - 02.2022
Volunteer
Rhode Island Hospital
04.2019 - 10.2019
Volunteer
Providence Public Library
05.2018 - 11.2018
Bachelor of Science - Health Science
Johnson & Wales University
Emergency Medical Technician
Ozga EMS Training