Jessica Minh-Hieu Hua
Monrovia,CA
Overview
10
10
years of professional experience
Work History
Optometric Techincian
Ohana Eyecare
06.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Monitored patient flow throughout office and properly communicated delays.
- Assisted with insurance questions, eligibility, and prior authorizations of glasses.
- Acquainted patients with procedures and explained purpose of testing to establish content.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Assisted patients on how to wear contact lenses.
- Collaborated with optometry staffs to reach individual and team goals.
Volunteer
USC Arcadia Hospital
05.2023 - Current
- Maintained clean and neat operational facility for the patients.
- Restocked medical equipments for staff to use.
- Provided water and snacks for patients.
- Assisted nurses to discharge patients.
- Organized paperwork and preparing folders for new patients.
Optometric Technician
Vision Source
09.2021 - 06.2022
- Prepared routing slip and patients insurance.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into Crystal to facilitate accurate record-keeping.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Trained patients with detailed instructions on how to wear contact lenses.
Volunteer
AT&T Pioneers
08.2021 - 09.2021
- Directed the visual impaired to their baseball field base.
- Assisted with throwing the ball for each individual to hit.
- Directed individual where the sound-equipped ball is.
Volunteer
Los Angeles Regional Food Bank
08.2021 - 08.2021
- Assisted with packing food in bags.
- Made sure food were still in good condition.
- Distributed food for each family.
Precision For Vision Club
General Member
09.2016 - 07.2019
- Attended volunteer outreach for Riverside community that struggles with financial hardships.
- Assisted with eye screening and glasses.
- Accommodated with fundraiser.
- Attended general meeting and pre-optometry day at Western University College of Optometry.
Shadowing
Lam Optometric Group
06.2017 - 08.2017
- Updated business social media and kept patients aware about important eye health topics for each month.
- Assisted patients in finding frames that suit their face.
- Directed patients how to insert and remove contact lenses with proper instructions and care.
- Created Dr. Lam's business card.
- Assisted with Purist Winter Toy Drive 2017 and designed poster. There were 80 toys within 3 weeks that got distributed to children locally and around the world.
Volunteer
Lions Vision Screening
05.2017 - 05.2017
- Collected information from patients in relation to health problems before doctor diagnosed and examined their eyes.
- Communicated with patients and provided Spanish translation when needed.
- Collected patients' eye prescription and noted down important information from the doctor.
- Directed patients to their designated station.
Inter Club Council
Biology Club
09.2015 - 06.2016
- Organized outreaches to Elementary School where experiments are taught to students and performed by them after.
- Attended meetings and noted down important deadlines and updates.
- Arranged and organized paper works (events, hours, etc).
Vice President
Pre Optometry Club
10.2013 - 04.2015
- Planned volunteer event at Buddhist Tzu Chi Medical Foundation for active members.
- Planned meetings for Optometry Club.
- Assisted president with paperwork and meetings.
Education
Bachelor of Science - Environmental Science
University of California Riverside
Riverside, CA07.2019
Associate of Science -
Pasadena City College
Pasadena, CA06.2016
Skills
- Fluent in Vietnamese and Norwegian
- Patient Care
- Strong Work Ethic
- Problem solving
- Time Management
- Communication skills
- Leadership
- Team work
Timeline
Optometric Techincian
Ohana Eyecare
06.2023 - Current
Volunteer
USC Arcadia Hospital
05.2023 - Current
Optometric Technician
Vision Source
09.2021 - 06.2022
Volunteer
AT&T Pioneers
08.2021 - 09.2021
Volunteer
Los Angeles Regional Food Bank
08.2021 - 08.2021
Shadowing
Lam Optometric Group
06.2017 - 08.2017
Volunteer
Lions Vision Screening
05.2017 - 05.2017
Precision For Vision Club
General Member
09.2016 - 07.2019
Inter Club Council
Biology Club
09.2015 - 06.2016
Vice President
Pre Optometry Club
10.2013 - 04.2015
Bachelor of Science - Environmental Science
University of California Riverside
Associate of Science -
Pasadena City College