Call Center
Atento
Bucaramanga Colombia, Santander
02.2018 - 06.2019
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained schedule of class assignments to meet deadlines.
- Answered calls per shift to assist with customer questions and concerns.