Jessica (Ruby) Williams
Garden Grove,CA
Summary
Highly motivated and positive worker, even in stressful situations. Always eager to do a satisfactional job in all assignments. Willing to continue learning to improve skills, and accommodate to any work environment to do the very best.
Overview
10
10
years of professional experience
Work History
Events & Adventures Assistant
Tenfold Senior Living
Elk Grove, CA
09.2022 - 02.2025
- Helped organize and manage successful events with attendance of over 100 people.
- Coordinated, planned and executed weekly activities
- Encouraged, supported and assisted residents with daily activities
- Decorated community for each Holiday, thoroughly and intricately.
Receptionist
Tenfold Senior Living
Elk Grove , CA
07.2021 - 09.2022
- Establishing a warm and welcoming environment
- Maintaining an organized workspace
- Answers central telephone system and directs calls accordingly
- Greets incoming residents and visitors professionally and provided friendly, knowledgeable assistance
Front Desk Agent
Best Western Hotel
Anaheim, CA
10.2019 - 05.2021
- Assisted guests with general services and enquiries
- Used internal software to process reservations, check-ins and check-outs
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities
- Oversaw fast-paced front desk operations and guests' needs at a facility reaching up to 300 rooms at full capacity
- Collected and handled room fees and payments
Guest Research Specialist
Disneyland Resort
Anaheim, CA
02.2015 - 10.2018
- Collected daily data and demographics from guests
- Provided high-quality data in a fast-paced environment
- Attended to guest concerns in a helpful and professional manner
Education
High School Diploma -
Clovis North Educational Center
Clovis, CASkills
- Detail Oriented
- Eager problem solver
- Adaptable personality
- Patient and calm under pressure
- Consistently courteous
- Strong organizational expertise
- Self-motivated
- Exceedingly hospitable
- Assertive team player
- Exceptional work ethic
- Efficient, hard worker
Timeline
Events & Adventures Assistant
Tenfold Senior Living
09.2022 - 02.2025
Receptionist
Tenfold Senior Living
07.2021 - 09.2022
Front Desk Agent
Best Western Hotel
10.2019 - 05.2021
Guest Research Specialist
Disneyland Resort
02.2015 - 10.2018
High School Diploma -
Clovis North Educational Center
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