Jessica Wilen

Providing on the job guidance, support, and training to assist members improve job skills, achieve career goals, and succeed in the workplace. Providing transportation and scheduling for the cleaning crew. Documentation on all work completed in the community. Assist members in meeting their overall goals in the workplace and proving support as needed. Office cleaning and supply restocking as needed.

Process changes to insurance policies that could not be processed on the front end. Complete rate reviews and process policies under moratorium restrictions. Make policy endorsements and communicate with policyholders via email as needed.

Answer phone and greet people as needed. Prepare for weekly services. Prepare annual report and mail out annual contributions. Handle petty cash and office supplies. Archive documents as needed and assist elsewhere as needed.

Answer the phone and direct calls. Schedule services for clients as needed. Coordinate with Medicaid and other insurance companies to cover patient cost when necessary. Schedule and set up classes provided at Pathfinder Services. Handle new hire paperwork and make cash deposits. Other duties as needed.