Jessicia Black
Senoia,GA
Summary
Meticulous Attendance Specialist in charge of large attendance datasets, maintaining, and tracking delinquency trends for 604 students. Proficient in online attendance tracking and management protocol, handling sensitive personal documents and details pertaining to student circumstances with discretion. Personable and empathetic liaison with approachable demeanor when making calls to parents regarding attendance-related concerns.
Overview
18
18
years of professional experience
Work History
Attendance Specialist
Georgia Cyber Academy
01.2024 - Current
- Met with parents and students to discuss attendance issues.
- Monitored occurrences of extreme absenteeism, unexcused absences and excessive tardiness.
- Gathered and assessed attendance data.
- Developed exceptional time management, relationship building, and organizational skills from working in busy school setting.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Called parents and guardians to inquire about late or truant students.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Human Resources Coordinator
City of Newnan
01.2022 - 01.2023
- Maintained human resources information system and kept employee files up to date and accurate.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
- Coordinated and administered employee health insurance and retirement plans.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Coordinated technical training and personal development classes for staff members.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Child Care Teacher
Newnan Academy
01.2009 - 01.2010
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Organized small groups of children while transitioning to and from outdoor play.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Gathered materials and resources to prepare for lessons and activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Established positive relationships with students and families.
Military Police Officer
United States Army
01.2006 - 01.2008
- Managed three personnel whose duties included maintaining law and order and conducting surveillance operations
- Subverted drug operations to curtail illegal drug imports as a member of the Drug operations team
- Employed specialized policing tactics to identify and eradicate illegal drugs in foreign countries.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Documented and organized security information accurately and efficiently.
- Searched vehicles, buildings and homes for evidence of stolen property.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Utilized surveillance equipment to monitor security of personnel and property.
Education
Master of Business specializing in Healthcare Management -
Columbia Southern University
12.2020
Master of Business specializing in Human Resources - undefined
Keller Graduate School of Management of DeVry University
12.2017
Bachelor of Human Services/Management - undefined
University of Phoenix
12.2014
Associates of Arts/Psychology - undefined
University of Phoenix
12.2012
Skills
- Team player
- Excellent time management skills
- Conflict Management
- Public Speaking
- Recruitment and selection
- HRM knowledge
- Employee experience
- Strong Organization
- Policy Enforcement
- Report Generation
- Office Administration
- Calendar Management
- Attendance records oversight
- Data entry proficiency
- Attendance Records Maintenance
- Special projects
- Scheduling
- Meeting planning
- Team building
- Database and Client Management Systems
- Adaptability and Flexibility
Timeline
Attendance Specialist
Georgia Cyber Academy
01.2024 - Current
Human Resources Coordinator
City of Newnan
01.2022 - 01.2023
Child Care Teacher
Newnan Academy
01.2009 - 01.2010
Military Police Officer
United States Army
01.2006 - 01.2008
Master of Business specializing in Healthcare Management -
Columbia Southern University
Master of Business specializing in Human Resources - undefined
Keller Graduate School of Management of DeVry University
Bachelor of Human Services/Management - undefined
University of Phoenix
Associates of Arts/Psychology - undefined
University of Phoenix
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