Jessics Jackson
Southwire
Douglas,GA
28
years of professional experience
Work History
Cabler
3 Years 10 Months- Installed and terminated fiber optic and copper cables according to specifications.
- Operated testing equipment to ensure cable integrity and functionality.
- Collaborated with team members to maintain workflow efficiency in cable assembly processes.
- Adhered to safety protocols to minimize workplace hazards during installation projects.
- Trained new employees on installation techniques and safety practices, fostering team competency.
- Coordinated with project managers to align cabling timelines with overall project schedules.
CDL Class A Truck Driver
1 Year 2 Months- Operated Class A vehicles to transport agricultural products efficiently across designated routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logbooks for hours of service, ensuring adherence to DOT regulations.
- Collaborated with dispatchers to optimize delivery schedules and routes for timely product delivery.
- Implemented safe driving practices, reducing incidents and promoting a culture of safety within the team.
- Maintained accurate logs for hours driven, distances traveled, and materials transported to comply with federal regulations.
- Improved safety records by conducting thorough pre-trip and post-trip vehicle inspections.
- Delivered millions of miles of accident-free driving, consistently maintaining a clean safety record throughout career as a CDL Class A Truck Driver.
CDL Class A Truck Driver
1 Year 1 Month- Assisted in training new drivers on company policies, safety protocols, and operational procedures.
- Managed minor vehicle maintenance tasks to ensure peak performance and reliability during operations.
- Developed strong relationships with customers through effective communication and reliable delivery service.
- Reduced overall expenses by effectively utilizing equipment and optimizing routes, ensuring the most cost-effective transportation solutions for clients.
- Exhibited flexibility in adjusting daily work schedule according to unpredictable changes in freight volumes or other unforeseen circumstances.
- Delivered exceptional service through courteous interactions with customers during pickups and drop-offs of shipments.
- Operated with safety and skill to avoid accidents and delays.
CDL Class A Truck Driver
11 Years 6 Months- Supported fellow drivers by providing assistance with troubleshooting mechanical issues or offering guidance in handling difficult on-road situations.
- Utilized advanced GPS technology to accurately plan routes, avoiding delays due to traffic or construction.
- Managed complex routing assignments efficiently by utilizing mapping software tools to optimize travel schedules based on customer needs and priorities.
- Reduced fuel consumption by implementing defensive driving techniques and route optimization strategies.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining open lines of communication with dispatchers, customers, and warehouse personnel.
- Contributed positively towards company reputation through consistent adherence towards policies governing punctuality, cleanliness of vehicle interiors/exteriors and personal grooming standards.
- Collaborated with team members to load and unload trailers efficiently while minimizing potential damage to freight and equipment.
Cashier, Customer Service Center Rep...
3 Years 6 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balance at end of shifts.
- Assisted customers with inquiries and resolved issues promptly.
- Collaborated with team members to improve checkout workflow efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier, Customer Service
5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer and ensured accurate cash handling throughout shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer engagement techniques.
Cook
1 Year 6 Months- Prepared diverse menu items according to standardized recipes and dietary guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Collaborated with team members to streamline food preparation processes and enhance service efficiency.
- Trained new staff on cooking techniques, safety protocols, and kitchen equipment usage.
- Implemented new cooking methods that improved meal quality and reduced preparation times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Medical Billing Assistant
1 Year 3 Months- Processed medical claims using billing software to ensure timely submissions and accuracy.
- Verified patient insurance information to facilitate proper billing procedures and reduce claim denials.
- Collaborated with healthcare providers to resolve billing discrepancies and enhance customer service.
- Reviewed and updated patient accounts, ensuring compliance with federal regulations and organizational policies.
- Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
- Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
Cashier, Shoe Department Sales Associate
10 Months- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Trained new staff on register operations and customer service protocols.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Developed promotional displays to drive sales and enhance customer experience.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
2 Years 2 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Managed inventory levels, restocking items to maintain optimal product availability for customers.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Trained new cashiers on point-of-sale systems and customer service protocols to ensure high performance.
- Implemented promotional displays, increasing visibility of sales items and improving overall customer engagement.
- Resolved customer complaints promptly, fostering a positive store environment and enhancing customer satisfaction.
- Monitored cash drawer balances regularly, identifying discrepancies and maintaining financial integrity of operations.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Finisher
9 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Science - Science, Digital Design & Graphics
Skills
Retail
Transportation
Food Services
Manufacturing
Timeline
Cabler
Southwire
10.2022 - CurrentRead More
CDL Class A Truck Driver
Georgia Ag. Services
08.2021 - 10.2022Read More
CDL Class A Truck Driver
Highridge Poultry
10.2018 - 11.2019Read More
Cashier, Customer Service
Wing City Food
04.2014 - 09.2014Read More
Cashier, Customer Service Center Rep...
Walmart Super Center
03.2014 - 09.2017Read More
Cook
SAGE Dining Services
04.2012 - 10.2013Read More
Medical Billing Assistant
Florida Medical One
05.2008 - 08.2009Read More
Cashier, Shoe Department Sales Associate
Belk Department Store
05.2007 - 03.2008Read More
CDL Class A Truck Driver
Swift Transportation
04.2007 - 10.2018Read More
Cashier
Dollar General
02.2005 - 04.2007Read More
Finisher
P.C.C. Air Foils
04.1998 - 04.2007Read More
Hodges UV
Associate of Science from Science, Digital Design & Graphics
Read More