Jessie Rochelle Asseo
Moore,OK
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Care Coordinator
Healthcare Highways
05.2021 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Exceeded client expectations by completing care gap reviews with over 1,000 members in 2022.
- Supported patient care excellence via planning and interpretation of programs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Lead Medical Assistant
Oklahoma Institute Of Allergy Asthma And Immunolog
10.2018 - 03.2021
- Increased satellite site patient load by 20%.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
Resident Care Coordinator, Supervisor
Willowood at Mustang
07.2018 - 08.2018
- Hired and trained 15 new staff members on facility policies, patient care and medicine distribution.
- Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Remained alert to problems or health issues of clients and competently responded.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Medical Assistant, Supervisor
Kidney Care Clinic
04.2016 - 07.2018
- Performed medical records management, including filing, organizing and scanning documents.
- Increased clinic traffic by 25% by providing excellent care and maintaining healthy work environment.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
Bachelor of Arts - Healthcare Administration
Mid-America Christian University
Oklahoma City12.2020
Associate of Science - Nursing
Platt College
Oklahoma City, OK05.2016
High School Diploma -
Moore High School
Moore, Oklahoma05.2004
Skills
- Public Health
- Database Coordination
- Insurance Practices
- Office Support
- Health Records Management
- Cultural Sensitivity
- Strong Interpersonal Skills
- Treatment Coordination
- Patient Education
- Referral Network
- Community Service Programs
Timeline
Care Coordinator
Healthcare Highways
05.2021 - Current
Lead Medical Assistant
Oklahoma Institute Of Allergy Asthma And Immunolog
10.2018 - 03.2021
Resident Care Coordinator, Supervisor
Willowood at Mustang
07.2018 - 08.2018
Medical Assistant, Supervisor
Kidney Care Clinic
04.2016 - 07.2018
Bachelor of Arts - Healthcare Administration
Mid-America Christian University
Associate of Science - Nursing
Platt College
High School Diploma -
Moore High School
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