Jessica Chudanov
Canton,OH
Summary
Proven leader in the hospitality sector, adept at enhancing customer experiences and streamlining operations, as demonstrated at Winking Lizard Tavern. Excelled in problem-solving and fostering customer engagement, significantly improving service efficiency. Skilled in cash management and team collaboration, ensuring operational excellence and a positive work environment.
Overview
1
1
Certification
Work History
Assistant Store Manager
Winking Lizard Tavern
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
The Basement Bar and Grill
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Bartender
The Basement Bar and Grill
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Bonefish Grill Restaurants
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Finnys Bar and Grill
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma - General Studies
Rootstown Local School
Rootstown, OH2010
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Certification
Serv-safe certificate
Timeline
Assistant Store Manager
Winking Lizard Tavern
Assistant Manager
The Basement Bar and Grill
Bartender
The Basement Bar and Grill
Server
Bonefish Grill Restaurants
Bartender
Finnys Bar and Grill
High School Diploma - General Studies
Rootstown Local School
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