Summary
Overview
Work History
Education
Skills
Languages
Awards Certificates And Training
Work Availability
Timeline
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Jessie Chung

Jessie Chung

San Lorenzo,CA

Summary

Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

7
7
years of professional experience

Work History

Costco Wholesale Merchandise Trainer & Developer

Costco
11.2022 - Current
  • Analyze user/audience needs & training requirements; selects appropriate technology for each project
  • Create & execute training plan for each project, providing timely status updates verbally & in writing Collaborate frequently with SMEs to learn new software applications, processes, or tools to develop high quality content Confers with Help Desk, Accounting, Warehouse Operations & other business areas to identify new training opportunities related to buying, simplifying concepts & procedures
  • Consistently create effective, engaging, role-based training tools: simulations, presentations, assessments & job aids Develop training content while new software/system is being built & tested; review & edit content prior to livestream Ensure all content is in accordance with Costco brand & requester's requirements Track, analyze & report content/training effectiveness; make adjustment to materials based on feedback received

INVENTORY CONTROL SPECIALIST

COSTCO
05.2020 - 11.2022
  • Set up items, ordering and distributing product to Costco warehouses using AS400 Forecasting and controlling product flow for just in time inventory, promotions for 57 warehouses Attend, present, and prepare for meeting with vendors, departments, warehouse walks, and office-wide Prepare daily morning reports for departments regarding inventory out and volume shops Assist with meeting to help with development of new items Writing and distributing contracts to vendors: obtaining necessary signatures to get agreements in place Maintaining updated buy documents and commitments in orderly manner Writing up contracts for promotions
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment
  • Budgeted and forecasted inventory needs incorporating sales trends and customer demand

LICENSED OPTICIAN/OPTICAL ASSISTANT

COSTCO
03.2018 - 05.2020
  • Assist with choosing eyeglasses frames and lens options that are appropriate to lens prescription Providing prompt and courteous member service Measuring pupillary distance, complete glasses against prescription Ordering replenishment: eye glasses frames, contacts, equipment and other merchandises Placing eye glasses/contact lens orders in AS400 system Ensuring proper clean up and disposal of hazardous materials in department Drive sales to meet department goals and expectations

COURSE MATERIALS TEAM LEAD

FOLLET
06.2016 - 03.2018
  • Ordering class materials/special orders through the computer. Ensuring the sales floor is ready for current semester Conducting new hire interviews and training Assisting and providing customers with guidance regarding to buying options (new, used, rentals and digital) Acting as a leader on duty; opening and closing the store and ensuring all bookstore property and team members are safe Setting up and organizing transition of departments merging into one

Education

BACHELORS - Business Administration, concentration in Marketing

SAN FRANCISCO STATE UNIVERSITY
San Francisco, CA
01.2019

Skills

  • Proficient in Microsoft Office- Word, Excel & PowerPoint
  • Experience with Google Suite, Tableau, Prezi
  • Social Media- LinkedIn, Facebook, Instagram, Twitter
  • Lesson and Materials Planning
  • Course Development
  • Remote Learning
  • New Hire Training
  • Inventory Control and Tracking
  • Contract Preparation
  • Verbal/Written Communication
  • Exceptional Customer Service
  • Time Management
  • Sales Forecasting
  • Teamwork and Collaboration

Languages

English
Chinese- Cantonese: advanced listener and speaker
Chinese - Mandarin: beginner level listener and speaker

Awards Certificates And Training

  • Basic ABO-NCLE license
  • CPR AED
  • Registered Spectacle Lens Dispenser

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Costco Wholesale Merchandise Trainer & Developer

Costco
11.2022 - Current

INVENTORY CONTROL SPECIALIST

COSTCO
05.2020 - 11.2022

LICENSED OPTICIAN/OPTICAL ASSISTANT

COSTCO
03.2018 - 05.2020

COURSE MATERIALS TEAM LEAD

FOLLET
06.2016 - 03.2018

BACHELORS - Business Administration, concentration in Marketing

SAN FRANCISCO STATE UNIVERSITY

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Jessie Chung