Summary
Overview
Work History
Education
Skills
Military Service
Certification
References
Timeline
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Jessie Coleman

Boca Raton,FL

Summary

Dedicated candidate with extensive hands-on experience in PC diagnostics, customer service, and security supervision. Proficient in troubleshooting software and hardware issues, with a proven track record of maintaining equipment functionality at a high standard. My background in security operations and patrol management uniquely positions me to contribute effectively within a team environment, ensuring operational efficiency and adherence to security protocols. Passionate about embracing new challenges and driving innovative solutions, I am committed to delivering excellence and adding significant value to the team.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Computer Repair Technician Intern

PC Professor
06.2023 - 01.2024
  • Excelled in the PC Service department, spearheading the diagnosis and repair of customer PCs. Demonstrated expertise in troubleshooting software and hardware issues, successfully resolving a diverse number of cases ranging from malfunctioning software to hardware replacements, including laptop screens and motherboards.
  • Conducted thorough weekly inspections of school classroom PCs, ensuring uninterrupted functionality for both students and teachers.
  • Gained proficiency in the use of various industry-specific tools and software programs, enhancing overall productivity.

Lieutenant/Supervisor

Allied Universal Security Services, Systems And Solutions
06.2020 - 08.2021
  • Diligently patrolled waterways within a private residential community to uphold security and safety standards.
  • Provided leadership as Boat Lieutenant, training personnel in boat operations and safety protocols.
  • Served as Site Captain (Account Manager), leading and optimizing operations until the conclusion of the contract.
  • Provided additional support as needed by working on access gates, rover road patrols, and managing schedules.


Lieutenant/Supervisor

G4S Global Security
04.2011 - 06.2020
  • Conducted thorough property patrols, ensuring both internal and external security
  • Managed property access with precision, verifying visitors through access lists or homeowner authorization to uphold security protocols and ensure smooth operations
  • Enforced waterway rules during marine patrols, implementing proactive safety measures, such as regular safety briefings and visual inspections, to enhance overall waterway security.
  • Managed boat maintenance operations, overseeing refueling and coordinating maintenance tasks to ensure optimal vessel performance and safety standards.
  • Effectively managed the intake and distribution of all incoming packages and mail, ensuring timely delivery and accurate record-keeping.


Education

Network & Computer System Training -

PC Professor - Boca Raton
Boca Raton, FL
07.2023

U.S. Army -

Advanced Individual Training: Military Police, 31B
McMullen, AL
08.1994

High School Diploma -

Balboa High School
San Francisco, CA
06.1992

Skills

  • Military Experience (4 years)
  • Law Enforcement (Military Police) (4 years)
  • Security
  • Supervising Experience (10 years)
  • Administrative Experience (6 years)
  • Computer skills (10 years)
  • Computer Assembly
  • Operating System management
  • Programming
  • Hardware Installation
  • Software Installation
  • System Upgrades

Military Service

United States Army, E-4 

01/01/94 - 11/01/97


  • Patrolled and ensured security of military base, effectively deterring and responding to security threats.
  • Apprehended and transported military personnel from crime scenes to Military Police Station, maintaining order and upholding military regulations.
  • Provided training and mentorship to fellow Military Police officers during patrols, enhancing unit readiness and effectiveness.
  • Conducted secure escorts for various purposes, including bank deposits and transporting senior executives, demonstrating reliability and trustworthiness in high-stake situations.

Certification

  • Boating Safety Education (2011-Present)
  • Florida Concealed Weapon and Firearm License (2016-2030)
  • Florida Statewide Firearm License (2020-2023)
  • Florida Security Officer License (2020-2024)
  • Florida Driver License (Present-2030)
  • Armed Security License


References

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Timeline

Computer Repair Technician Intern

PC Professor
06.2023 - 01.2024

Lieutenant/Supervisor

Allied Universal Security Services, Systems And Solutions
06.2020 - 08.2021

Lieutenant/Supervisor

G4S Global Security
04.2011 - 06.2020

Network & Computer System Training -

PC Professor - Boca Raton

U.S. Army -

Advanced Individual Training: Military Police, 31B

High School Diploma -

Balboa High School

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Jessie Coleman