Michael Becktold
Oklahoma City,United States
Overview
11
11
years of professional experience
Work History
Premise Technician
AT&T
02.2023 - Current
- Electronic devices expertise, troubleshooting skills, customer service orientation, attention to details, accuracy, and communication abilities.
Service Writer/Advisor
Love's Travel Stops & Country Stores
05.2021 - 02.2023
- Experience in working with heavy duty truck tire care
- Using metal bar or golden tool to take tires off the rim, doing valve stem replacements and replacing, repairing, rotating or balancing tires
- Diagnosing tire defects
- While also being able to help work on oil changes and tire changes in shop
- Experience helping try to diagnose customers issue while taking notes for mechanics
- Writing up tickets per job for customers and using POS to take payments from customers
- Answering calls from customers and technicians for services that are working emergency road call services.
Budtender
BudEaze
10.2020 - 05.2021
- Responsible for customer service and sales of product
- Educating patients on strains/products
- Knowledge of laws and regulations for OMMA
- Checking medical id cards and state ids, also checking patients into or adding them into POS systems
- Using POS system for handling cash register
- Helping with restocking product and inventory count on all products in store
- Responsible for rolling pre rolls, cleaning the shop and organizing displays
- Handling closing cash drops for shift
- Handling all phone calls from patients.
Growers Assistant
Sooner roots
06.2019 - 07.2020
- Responsible for maintaining the health of plants by monitoring nutrient levels, watering and nutrient feeds
- Handling transplanting, cloning, trimming and topping the plants
- Maintaining outdoor plants as well as indoor, harvesting the plants when ready and fence work.
Customer Service
NATIONAL SEATING AND MOBILITY
09.2017 - 06.2019
- Responsible for all aspects of repairs for the patient's mobility equipment
- Handled incoming calls, updating patient information
- Verifying benefits/eligibility and if equipment is paid for or in rental status
- Processing prescription and other documents creating sales orders and coding parts as well as inputting pricing for insurance allowable
- Maintaining patients accounts, taking co-insurance and private payments.
Military Police Officer
Oklahoma National Guard
02.2014 - 06.2018
- Completed Basic Training and AIT Training
- Responsibilities to protect and serve
- Trained in Domestic calls and Patrolling along with how to deal with the situations at hand.
Warehouse/Technician
Cox Cable
12.2015 - 09.2017
- Responsible for managing inventory that is incoming and outgoing using Microsoft Excel and Microsoft Word
- Putting in request for equipment and supplies
- Processing equipment out to the technicians on a daily basis and checking back in
- Keeping up with monthly inventories for Cox Cable
- Installing Cox cable internet and TV services in commercial environment
- Customer service skills dealing with business'and individuals on a daily basis for repairs and installs
- Handling technical and software support for all our customer's needs.
Security Guard
Securitas Critical Infrastructure Services
05.2015 - 02.2016
- Responsibilities are to secure property and monitor surroundings
- Handling random patrols throughout the shift of the property
- Dealing with security cameras and handling any issues that may arise
- Handling check in of employees for their shifts.
Education
High school or equivalent -
Choctaw High School
05.2015
Skills
Military Service
Army National Guard, United States, E4, 02/01/14, 06/01/18
Timeline
Premise Technician
AT&T
02.2023 - Current
Service Writer/Advisor
Love's Travel Stops & Country Stores
05.2021 - 02.2023
Budtender
BudEaze
10.2020 - 05.2021
Growers Assistant
Sooner roots
06.2019 - 07.2020
Customer Service
NATIONAL SEATING AND MOBILITY
09.2017 - 06.2019
Warehouse/Technician
Cox Cable
12.2015 - 09.2017
Security Guard
Securitas Critical Infrastructure Services
05.2015 - 02.2016
Military Police Officer
Oklahoma National Guard
02.2014 - 06.2018
High school or equivalent -
Choctaw High School
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