Michael Becktold
Oklahoma City,United States
Overview
11
11
years of professional experience
Work History
Premise Technician
AT&T
Oklahoma City
02.2023 - Current
- Electronic devices expertise, troubleshooting skills, customer service orientation, attention to details, accuracy, and communication abilities.
Service Writer/Advisor
Love's Travel Stops & Country Stores
Choctaw
05.2021 - 02.2023
- Experience in working with heavy duty truck tire care
- Using metal bar or golden tool to take tires off the rim, doing valve stem replacements and replacing, repairing, rotating or balancing tires
- Diagnosing tire defects
- While also being able to help work on oil changes and tire changes in shop
- Experience helping try to diagnose customers issue while taking notes for mechanics
- Writing up tickets per job for customers and using POS to take payments from customers
- Answering calls from customers and technicians for services that are working emergency road call services.
Budtender
BudEaze
Norman
10.2020 - 05.2021
- Responsible for customer service and sales of product
- Educating patients on strains/products
- Knowledge of laws and regulations for OMMA
- Checking medical id cards and state ids, also checking patients into or adding them into POS systems
- Using POS system for handling cash register
- Helping with restocking product and inventory count on all products in store
- Responsible for rolling pre rolls, cleaning the shop and organizing displays
- Handling closing cash drops for shift
- Handling all phone calls from patients.
Growers Assistant
Sooner roots
06.2019 - 07.2020
- Responsible for maintaining the health of plants by monitoring nutrient levels, watering and nutrient feeds
- Handling transplanting, cloning, trimming and topping the plants
- Maintaining outdoor plants as well as indoor, harvesting the plants when ready and fence work.
Customer Service
NATIONAL SEATING AND MOBILITY
09.2017 - 06.2019
- Responsible for all aspects of repairs for the patient's mobility equipment
- Handled incoming calls, updating patient information
- Verifying benefits/eligibility and if equipment is paid for or in rental status
- Processing prescription and other documents creating sales orders and coding parts as well as inputting pricing for insurance allowable
- Maintaining patients accounts, taking co-insurance and private payments.
Military Police Officer
Oklahoma National Guard
02.2014 - 06.2018
- Completed Basic Training and AIT Training
- Responsibilities to protect and serve
- Trained in Domestic calls and Patrolling along with how to deal with the situations at hand.
Warehouse/Technician
Cox Cable
12.2015 - 09.2017
- Responsible for managing inventory that is incoming and outgoing using Microsoft Excel and Microsoft Word
- Putting in request for equipment and supplies
- Processing equipment out to the technicians on a daily basis and checking back in
- Keeping up with monthly inventories for Cox Cable
- Installing Cox cable internet and TV services in commercial environment
- Customer service skills dealing with business'and individuals on a daily basis for repairs and installs
- Handling technical and software support for all our customer's needs.
Security Guard
Securitas Critical Infrastructure Services
05.2015 - 02.2016
- Responsibilities are to secure property and monitor surroundings
- Handling random patrols throughout the shift of the property
- Dealing with security cameras and handling any issues that may arise
- Handling check in of employees for their shifts.
Education
High school or equivalent -
Choctaw High School
05.2015
Skills
Microsoft Office (4 years)
Microsoft Word (4 years)
Microsoft Outlook (2 years)
Excel (4 years)
Security (1 year)
POS (Less than 1 year)
Upselling
Military Experience (4 years)
Law Enforcement (4 years)
Pricing
Cash Handling (Less than 1 year)
Retail Sales
Inventory Control
Customer Service (5 years)
Cleaning Experience
Packaging
Surveillance
Merchandising
Shipping & receiving
Medical office experience
Typing
Medical Records
Administrative Experience
Accounts payable
Hand tools
Customer support
Oil Change
Tire Service
Leadership
Communication skills
Heavy lifting
Customer service
POS
Supervising experience
Sales
Cash register
Cash handling
Military Service
Army National Guard, United States, E4, 02/01/14, 06/01/18
Timeline
Premise Technician
AT&T
02.2023 - Current
Service Writer/Advisor
Love's Travel Stops & Country Stores
05.2021 - 02.2023
Budtender
BudEaze
10.2020 - 05.2021
Growers Assistant
Sooner roots
06.2019 - 07.2020
Customer Service
NATIONAL SEATING AND MOBILITY
09.2017 - 06.2019
Warehouse/Technician
Cox Cable
12.2015 - 09.2017
Security Guard
Securitas Critical Infrastructure Services
05.2015 - 02.2016
Military Police Officer
Oklahoma National Guard
02.2014 - 06.2018
High school or equivalent -
Choctaw High School