Highly-motivated employee and former United student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Shipping Manager
Total Choice Shipping
Boone, IA
05.2021 - Current
Oversaw inventory processes to maintain accurate stock levels for shipments.
Utilized problem solving skills to resolve any issues encountered during the shipping process quickly and efficiently.
Tracked inventory levels, replenished stock as needed, and maintained records of shipped items using computer software programs.
Examined expenditures to develop plans and budgets for increasing profits or improving services.
Filed claims on customers’ behalf for damaged/lost parcels. Often filed disputes if claim was denied.
Floor Supervisor
JCPenney
Ames, Iowa
12.2018 - 05.2021
Supervised daily operations and maintained workflow efficiency on the sales floor.
Monitored employee performance and provided constructive feedback for improvement.
Resolved customer complaints promptly while maintaining service quality standards.
Maintained a clean, organized, and safe work environment at all times.
Performed daily opening and closing procedures according to established guidelines.
Delegated tasks appropriate to individual employees to provide development opportunities.
Chemotherapy Nurse
Medical Oncology and Hematology Associates
Des Moines, Iowa
07.2017 - 06.2018
Administered chemotherapy treatments following established protocols and safety guidelines.
Monitored patient vital signs during treatment sessions for any adverse reactions.
Educated patients on chemotherapy procedures, side effects, and self-care practices.
Provided emotional support to patients and families throughout treatment journey.
Trained new nursing staff on chemotherapy administration techniques and safety measures.
Registered Nurse
Mercy Medical Center
Des Moines, Iowa
04.2016 - 06.2017
Administered medications and monitored patient responses effectively.
Educated patients and families on health management and recovery processes.
Utilized electronic health records for accurate documentation and communication.
Assisted in emergency response procedures during critical situations.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Lifeguard, Swim and Water Fitness Instructor
The Rec
Fort Dodge, Iowa
06.2014 - 04.2016
Monitored pool area for safety and adherence to rules.
Responded promptly to emergencies and provided first aid as necessary.
Cleaned, brushed and vacuumed pool to keep clean.
Instructed diverse age groups in swim safety and techniques.
Developed customized lesson plans to meet individual student needs.
Instructed water fitness classes for diverse age groups and skill levels.
EMT, ER Tech, CNA
Iowa Specialty Hospital
Belmond, Iowa
07.2012 - 01.2014
Administer first-aid treatment and life-support care to sick or injured persons in the prehospital setting.
Operate equipment such as EKGs, external defibrillators, and bag-valve mask resuscitators.
Assess nature and extent of injury or illness to establish and prioritize medical care.
Observe, record, and report to receiving facility the patient’s condition, treatment provided, and response to treatment.
Assist nurses by checking and recording routine vital signs, collecting body fluid samples for testing purposes, and assisting with dressing changes.
Assist patients with hygiene, grooming, dressing, toileting, and mobility.
Aquatics Supervisor
Ymca Of Greater Des Moines
Boone, Iowa
05.2008 - 08.2012
Supervised daily operations of aquatic facilities to ensure safety and compliance.
Trained and mentored lifeguards on emergency response and rescue techniques.
Coordinated schedules for staff to maintain adequate coverage during peak hours.
Developed and implemented aquatic programs to enhance community engagement and participation.
Facilitated staff meetings to discuss policies, procedures, and operational improvements.
Documented aquatic staff disciplinary action and implemented corrective plans.
Supervised lifeguards, swim instructors, and other aquatics staff members.
Provided feedback on performance reviews for aquatics staff members.
Instructed swim techniques for children and adults in group and private lessons.
Developed engaging water fitness programs for diverse participant needs.