Jessie Golebiowski
Wauconda,Illinois
Summary
Results-driven warehouse manager with a strong track record of enhancing team productivity and maintaining optimal inventory levels. Demonstrates leadership in conflict resolution and employee development, contributing to improved operational efficiency and sustained sales growth. Instrumental in establishing quality assurance processes that align with organizational goals.
Overview
15
15
years of professional experience
Work History
Warehouse Manager
Merz Apothecary
Chicago, IL
01.2017 - 01.2023
- Managed Amazon inventory to prevent stockouts and maximize sales opportunities.
- Received and processed inventory shipments to sustain optimal stock levels.
- Supervised team of 5 employees, ensuring high productivity and quality standards.
Team Lead
Apac Customer Services
Lacrosse, WI
01.2008 - 01.2015
- Supervised team of 20, coaching daily on call performance and key metrics.
- Established weekly goals for team during meetings and goals with team during meetings.
- Conducted interviews for new hires and managed employee terminations based on performance evaluations.
Education
associate's degree - nursing
College of Lake County
Grayslake, IL01-2029
Skills
- Warehouse management
- Inventory management
- Quality control
- Process improvement
- Regulatory compliance
- Warehouse safety
- Loading and unloading
- Inventory auditing
- Stock control
- Team supervision
- Staff management
- Team leadership
- Training and coaching
- Recruiting & hiring talent
- Client relations
- Customer care
- Dispute resolution
- Issue analysis
- Problem-solving
- Strong Leader
- Poised under pressure
- Effective communication
- Solid written & verbal communicator
- Workplace safety
- Team building
- Leadership development
- Recruitment training
- Stock control
- Loading and unloading
Hobbies and Interests
- Hiking
- Traveling
- Cooking
- Baking
- Gym
- Reading
- Music
Accomplishments
- I got three awards at in my team lead position for outstanding customer service by my team of 16 people in an outsourced call center for verizon. I won a leadership award for best team lead that year. an award for reliability and last an award for VIP for the year. HR would pick a VIP out of four hundred employees. This was at APAC Customer Services in Lacrosse WI
Timeline
Warehouse Manager
Merz Apothecary
01.2017 - 01.2023
Team Lead
Apac Customer Services
01.2008 - 01.2015
associate's degree - nursing
College of Lake County