JESSIE IDUGBOE
Denton
Summary
Resourceful, forward-thinking professional leveraging a disciplined approach and diligent mindset, with demonstrated success adapting to the changing needs of companies, customers, and projects. Highly organized, methodical, and skilled at bringing high-performing teams together. Excellent planning skills, capable of overseeing complex, high-value technical projects.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance. Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
11.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
DIRECT SUPPORT PROFESSIONAL
Denton State Supported Living Center
11.2022 - 11.2024
- Assign staff to accommodate patient care needs and meet productivity standards while adjusting for census, skill mix, and sick calls
- Monitor the Quality Assurance (QA) program to ensure a high standard of care is being met and systems are functioning optimally
- Assess patients' health-education needs and provide necessary training and instruction
- Review nursing staff notes for accuracy, completeness, services provided, and patient responses
- Assess students who have health concerns or injuries in order to develop a treatment plan or refer them to appropriate healthcare providers
- Encourage and support psychiatric patients' health and well-being by providing compassionate emotional support and encouragement
- Foster interdisciplinary relationships through negotiation and consensus building to achieve goals for all disciplines
- Strive to improve and enhance the lives of patients through effective and compassionate care
- Assist patients by providing them with personalized patient education materials
MANUAL QA ENGINEER
CAREERIST
04.2024 - 07.2024
- Perform manual testing of document signing processes, including different signing workflows and user scenarios
- Identify, document, and track defects and inconsistencies in the application
- Document test results, defects, and other relevant testing metrics
- Prepare detailed reports on testing progress, coverage, and results
- Provide feedback on test processes and suggest improvements for better test coverage and efficiency
- Stay current with industry trends and best practices in manual testing and e-signature technologies
- Ensure that security and data privacy requirements are met
SOFTWARE QA ENGINEER
CAREERIST
04.2024 - 07.2024
- Performing functional, UI, smoke and regression testing on Mobile and Web platforms and devices
- Identifying and reporting issues in Jira and monitoring defect status
- Creating detailed test cases in TestRail and executing them according to business requirements and technical specifications
- Performing browser compatibility testing based on Chrome, Safari, Firefox, Edge Using Chrome DevTools to check network errors
- Taking part in weekly Scrum meetings informing about the findings, bug fixes
GRAPHIC DESIGNER
Gleamy Jewel
09.2020 - 03.2021
- Developed marketing and sales strategies to maximize business success
- Established and maintained productive and professional working relationships
- Organized, created, and scheduled content, designs, and periodic updates for the company's website
- Collaborated closely with the sales team to ensure that client's needs were met and that projects were completed from start to finish
Education
Bachelor of Science - Cyber Security
Caleb University
Imota, Nigeria11-2022
Bachelor of Science - Nursing
Chamberlain College of Nursing
Irving, TX06-2027
High School Diploma -
Higher Ground Academy
Ibeju-Lekki, Nigeria09-2018
Skills
- Ensuring confidentiality standards
- Patient Care & Management
- Clinical Quality Program Standards
- Meal Planning & Preparation
- Behavioral Management
- Direct Patient Care
- Document Scanning
- Risk Management Processes & Analysis
- Graphic Design
- Self-motivated
- Logo Design
- Strong Verbal Communication
- Project Design
- Team Leadership
- MS Office
- First aid response skills
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Safety and security enforcement
- Security procedures
- Experienced in defensive techniques
- Prioritization and scheduling
- Proficient in multitasking
- Analytical problem-solving
- Inmate management
- Crisis management
Websites
Timeline
Correctional Officer
Texas Department Of Criminal Justice
11.2024 - Current
MANUAL QA ENGINEER
CAREERIST
04.2024 - 07.2024
SOFTWARE QA ENGINEER
CAREERIST
04.2024 - 07.2024
DIRECT SUPPORT PROFESSIONAL
Denton State Supported Living Center
11.2022 - 11.2024
GRAPHIC DESIGNER
Gleamy Jewel
09.2020 - 03.2021
Bachelor of Science - Cyber Security
Caleb University
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Higher Ground Academy
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