Tess Stanley

· Coordinated closely with credentialing teams to verify provider qualifications, maintaining high standards of care within the organization.

· Maintain and update ICIMIS online credentialing application for all providers quarterly.

· Schedule appointments members for (MAB) monoclonal antibody treatment

· Facilitate timely delivery of lab results to patients and providers.

· Build long-lasting connections based on respect and understanding by developing a strong rapport and trust with potential patients.

· Excellent verbal and written communication skills.

• Empathy and passion for delivering an excellent patient experience at every touch point.· Coordinated closely with credentialing teams to verify provider qualifications, maintaining high standards of care within the organization.

· Maintain and update ICIMIS online credentialing application for all providers quarterly.

· Schedule appointments members for (MAB) monoclonal antibody treatment

· Facilitate timely delivery of lab results to patients and providers.

· Build long-lasting connections based on respect and understanding by developing a strong rapport and trust with potential patients.

· Excellent verbal and written communication skills.

• Empathy and passion for delivering an excellent patient experience at every touch point.

• Processed enrollment applications, ensuring accuracy and compliance
• Developed call scripts to enhance applicant engagement
• Communicated with applicants via calls and emails, maintaining detailed records
• Utilized Med Force for efficient data entry and case management
• Built case files for beneficiaries with late enrollment penalties, improving resolution time
• Processed enrollment applications with precision, ensuring accuracy in beneficiary data and compliance with Medicare Part D regulations
• Developed and implemented effective call scripts, significantly improving communication efficiency and applicant engagement rates
• Meticulously documented all applicant interactions in Med Force, maintaining comprehensive and up-to-date case files for seamless processing
• Ensured data accuracy and corrected errors, enhancing data integrity
• Verified and transcribed data, maintaining high accuracy standards
• Processed and organized reports, optimizing data processing efficiency
• Coordinated workflow for large projects, ensuring timely completion

• Advised students individually and in groups on academic programs for individual interests
• Maintained student database and electronic records for each student contact
• Answered student inquiries and resolved problems related to curriculum and course prerequisites
• Educated students on course selection to align with career goals
• Provided support and guidance to students experiencing academic and personal troubles

• Coordinate patient care, ensuring efficient file management and compliance
• Enhance operational efficiency through organized communication handling
• Maintain confidentiality, adhering to regulatory guidelines
• Conduct precise data entry, supporting clinical operations
• Facilitate timely delivery of lab results to patients and providers

• Guided students to campus support services, enhancing their academic journey
• Provided tailored academic advice, aligning programs with student interests
• Facilitated skill development in organization, time management, and study strategies
• Researched job opportunities, supporting students' career advancement
• Assisted instructors in preparing students for successful graduation
• Guided students through academic programs, fostering personal growth and enhancing their educational experience as a dedicated Student Liaison at Fortis College

• Verified timekeeping data to enhance payroll accuracy and efficiency
• Generated checks and stubs for seamless payroll distribution
• Calculated overtime, vacation, and sick hours for precise payroll data
• Streamlined payroll data entry for improved processing efficiency
• Managed payroll processing for 5000+ employees, ensuring accuracy in overtime, vacation, and sick hours calculations for timely database updates
• Streamlined payroll distribution by generating paper checks and printing stubs for direct deposit recipients, adhering to company guidelines