Hi, I’m
JESSICA JILTON
Administrative Assistant
Blountville,TN
Summary
Organized administrative assistant with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, filing, and data-entry. Well-educated in digital marketing. I am also currently working on my digital marketing certification.
Overview
11
years of professional experience
2
years of post-secondary education
Work History
Virtual Assistant
10.2017 - Current
Job overview
- Web － Remote, Remote
- Completed administrative tasks by performing business correspondence, transcription and data entry
- Executed travel arrangements by researching and booking flights and accommodations
- Composed and proofread memos, letters and reports to verify error-free communication
- Created and implemented standard operating procedures for records handling
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Created and published a website
Hunter T's Chicken ShackBlountville, TN
Cashier
12.2019 - 06.2020
Job overview
- In restaurant
- Worked flexible schedule and extra shifts to meet business needs
- Worked closely with shift manager to solve problems and handle customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Used POS system to enter orders, process payments and issue receipts
- Performed cash, card and check transactions to complete customer purchases
InStore GroupJohnson City, TN
Merchandising Associate
10.2016 - 11.2017
Match MarketingJohnson City, TN
Merchandising Associate
05.2017 - 07.2017
Job overview
- Make-up Merchandising
- Worked closely with individual customers to identify unique needs and supply appropriate products
- Monitored inventory changes and ordered replenishments for stock to support customer demand
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Conferred with store managers to obtain information about customer needs and preferences
- Answered customer questions regarding store merchandise, department information and pricing
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Verified products appeared at correct locations in proper quantities
- Inspected merchandise for quality and arranged proper display location on floor
CROSSMARKJohnson City, TN
Merchandiser
11.2016 - 02.2017
Job overview
- Planned and coordinated product availability for advertising and promotion purposes
- Answered customer questions regarding store merchandise, department information and pricing
- Verified products appeared at correct locations in proper quantities
- Monitored inventory levels and kept adequate stock in product displays on sales floor
- Conferred with store managers to obtain information about customer needs and preferences
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Inspected merchandise for quality and arranged proper display location on floor.
Noteworthy PromotionsJohnson City, TN
Sales Representative
02.2016 - 02.2017
Job overview
- Created promotions for businesses using promotional products
- Provided outstanding customer service
- Explained and negotiated sales agreements
- Established and maintained relationships with clients and customers
- Set up sales appointments with customers
- Made outbound calls to prospective customers
- Answered product and service related questions
- Identified sales opportunities and acted on leads
- Generated market reports
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Organized sales paperwork, presented proposals and finalized contracts
- Expanded customer base and boosted profit within product line
employeedBluff City, TN
Personal Assistant
03.2014 - 01.2016
Job overview
- Putting together receipts for expense reports
- Proofreading and editing
- Document creation
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation
- Displayed absolute discretion at handling confidential information
- Maintained appropriate filing of personal and professional documentation
- Arranged domestic and international travel plans and itineraries
- Sourced and ordered office equipment and supplies
- Oversaw personal and professional calendars and coordinated appointments for future events
- Picked up and dropped off clients at airport.
Kirra and Lexi's Village Market LLC, Village Market LLCBlountville, TN
EDUCATION
Owner
11.2012 - 09.2013
Job overview
- Of convenience store
- Managed day-to-day business operations
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Trained and motivated employees to perform daily business functions
- Maintained up-to-date administrative records to monitor operational conditions
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Reconciled daily sales, returns and financial reports in QuickBooks.
Education
Nottheast State Community College
Associate of Science from Business
08.2006 - 05.2008
Skills
Performing basic computerCustomer Service, operationsNavigating Windows OSData entry and troubleshooting commonCall Center
Problems solving
Cold calling and SalesSpreadsheets with Microsoft ExcelSchedulingTypingLeadership, Organizational SkillsCash handling, SupervisingCareful and active listenerOrganizational Skills, Multi-taskManagementAccount ManagementDigital Marketing
Accomplishments
- February 2015 to February 2020 Social media marketing Present It is a Hubspot
- Certification Assessments
- CERTIFICATIONS
- Cashier (10+ years)
- Cash handling (10+ years)
- Customer service (10+ years)
- RECEPTIONIST (3 years)
- RETAIL SALES (10+ years)
- Microsoft Office (10+ years)
Additional Information
- Willing to relocate: Anywhere, ADDITIONAL INFORMATION Willing to relocate: , Anywhere, Authorized to work in the US for any employer
Timeline
Cashier
Hunter T's Chicken Shack
12.2019 - 06.2020
Virtual Assistant
10.2017 - Current
Merchandising Associate
Match Marketing
05.2017 - 07.2017
Merchandiser
CROSSMARK
11.2016 - 02.2017
Merchandising Associate
InStore Group
10.2016 - 11.2017
Sales Representative
Noteworthy Promotions
02.2016 - 02.2017
Personal Assistant
employeed
03.2014 - 01.2016
EDUCATION Owner
Kirra and Lexi's Village Market LLC, Village Market LLC
11.2012 - 09.2013
Nottheast State Community College
Associate of Science from Business
08.2006 - 05.2008