Jessie Joa
Iowa City,IA
Summary
Seeking an Internship opportunity to expand skills and gain valuable real-world experience. I would love the opportunity to Intern with a Physical Therapist at the Courage Kenny Rehabilitation Office in Stillwater, MN.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Brothers Bar and Grill
2022.09 - Current
- Overseeing multifaceted layers throughout the process of running business
- Using Microsoft Excel to accurately determine sales, and efficiently distribute money to each employee
- Overseeing creating new and exciting content on social media to boost interest in the business in a professional manner
- Being in a position of leadership and responsibility.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Overcame challenging situations involving unhappy guests or unforeseen issues with grace under pressure to maintain overall satisfaction levels among clientele base consistently high.
- Assisted in developing marketing strategies aimed at increasing brand awareness within the local community or target demographics.
Bartender
Royal Golf Club
2021.04 - Current
- Promoting new menu items by creating attracting social media posts
- Kept bar presentable and well-stocked to meet customer needs.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upheld strict regulations for safe alcohol service and food safety.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Helped management plan and serve bar menu exceeding customer expectations.
Server
Leos Grill And Malt Shop
2018.06 - Current
- Demonstrating the ability to interact with customers from diverse cultures and backgrounds
- Serving patrons with food and beverages in a positive and efficient manner
- Maintains the ambiance with an enthusiastic attitude when entering the establishment
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Leader
Target Corporation
2020.03 - 2021.04
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Managed inventory levels effectively through close coordination with purchasing teams, preventing stockouts or overstock situations.
- Interpersonal communications, teamwork, customer service, flexibility, and reliability.
Education
B.A. Health studies -
The University of Iowa
01.2025
Skills
- Client Relationships
- Social Media
- Scheduling
- Administrative tasks
- Creativity and Innovation
- Recordkeeping
- Teamwork and Collaboration
- Social media sites
- Multitasking and Organization
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
Certification
Add Certificate
- Certified in Business Entrepreneurship
Timeline
Supervisor
Brothers Bar and Grill
2022.09 - Current
Bartender
Royal Golf Club
2021.04 - Current
Leader
Target Corporation
2020.03 - 2021.04
Server
Leos Grill And Malt Shop
2018.06 - Current
B.A. Health studies -
The University of Iowa
Add Certificate
- Certified in Business Entrepreneurship
Similar Profiles
Taylor ClarkTaylor Clark
Bar Lead/Bartender at Brothers Bar and GrillBar Lead/Bartender at Brothers Bar and Grill
Haley BerumenHaley Berumen
Server at Brothers Bar And GrillServer at Brothers Bar And Grill
Kelsey MazzeiKelsey Mazzei
Server at Brothers Bar And GrillServer at Brothers Bar And Grill