Jessie Joa
Iowa City,IA
Summary
Seeking an Internship opportunity to expand skills and gain valuable real-world experience. I would love the opportunity to Intern with a Physical Therapist at the Courage Kenny Rehabilitation Office in Stillwater, MN.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Brothers Bar and Grill
09.2022 - Current
- Overseeing multifaceted layers throughout the process of running business
- Using Microsoft Excel to accurately determine sales, and efficiently distribute money to each employee
- Overseeing creating new and exciting content on social media to boost interest in the business in a professional manner
- Being in a position of leadership and responsibility.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Overcame challenging situations involving unhappy guests or unforeseen issues with grace under pressure to maintain overall satisfaction levels among clientele base consistently high.
- Assisted in developing marketing strategies aimed at increasing brand awareness within the local community or target demographics.
Bartender
Royal Golf Club
04.2021 - Current
- Promoting new menu items by creating attracting social media posts
- Kept bar presentable and well-stocked to meet customer needs.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upheld strict regulations for safe alcohol service and food safety.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Helped management plan and serve bar menu exceeding customer expectations.
Server
Leos Grill And Malt Shop
06.2018 - Current
- Demonstrating the ability to interact with customers from diverse cultures and backgrounds
- Serving patrons with food and beverages in a positive and efficient manner
- Maintains the ambiance with an enthusiastic attitude when entering the establishment
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Leader
Target Corporation
03.2020 - 04.2021
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Managed inventory levels effectively through close coordination with purchasing teams, preventing stockouts or overstock situations.
- Interpersonal communications, teamwork, customer service, flexibility, and reliability.
Education
B.A. Health studies -
The University of Iowa
01.2025
Skills
- Client Relationships
- Social Media
- Scheduling
- Administrative tasks
- Creativity and Innovation
- Recordkeeping
- Teamwork and Collaboration
- Social media sites
- Multitasking and Organization
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
Certification
Add Certificate
- Certified in Business Entrepreneurship
Timeline
Supervisor
Brothers Bar and Grill
09.2022 - Current
Bartender
Royal Golf Club
04.2021 - Current
Leader
Target Corporation
03.2020 - 04.2021
Server
Leos Grill And Malt Shop
06.2018 - Current
B.A. Health studies -
The University of Iowa