Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Performed inventory control, such as counting, and stocking merchandise.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Paralegal Intern
Wisconsin State Public Defenders Office
05.2024 - 08.2024
Conferred with clients and other involved parties to gather and track case information.
Assisted in preparation for Jury Trials.
Wrote and filed a variety of motions.
Provided reliable assistance during discovery processes through diligent review of documents, identification of key issues, and summarization of findings for attorney review.
Testified under oath for a criminal trial.
Investigator Intern
State of Wisconsin Public Defenders Office
05.2023 - 08.2023
Conducted interviews with witnesses and clients.
Delivered subpoenas to witnesses.
Performed intake at the jail.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Assistant Manager
Dollar General
05.2022 - 08.2022
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Arts - International Studies And Political Science
University of Wisconsin, Madison
Madison, WI
05.2025
Skills
Complex Problem-Solving
Legal Research
Legal Writing
File Management
Client Relationships
Effective Communication
Languages
Spanish
Limited Working
Timeline
Paralegal Intern
Wisconsin State Public Defenders Office
05.2024 - 08.2024
Investigator Intern
State of Wisconsin Public Defenders Office
05.2023 - 08.2023
Supervisor
University of Wisconsin - Madison, Badger Market
09.2022 - Current
Assistant Manager
Dollar General
05.2022 - 08.2022
Bachelor of Arts - International Studies And Political Science
Statewide Conservation Outreach Specialist at University of Wisconsin-Madison, ExtensionStatewide Conservation Outreach Specialist at University of Wisconsin-Madison, Extension