Jessie Ketola
Duluth,MN
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Intern
State Farm
Duluth, MN
04.2021 - 12.2023
- Worked with team members to promote great customer service and pleasant work environment.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Maintained accurate records of all activities performed throughout internship period.
- Attended and participated in meetings and brainstorming sessions with team members.
Education
Bachelor of Science - Biochemistry
The College of St. Scholastica
Duluth, MN05-2024
Bachelor of Arts - Business
The College of St.Scholastica
Duluth, MN05-2024
High School Diploma -
William Kelley High School
Silver Bay, MN06-2019
Skills
- Interpersonal and Social Skills
- Telephone Etiquette
- Fast Learner
- Time management
- Computer Skills
- Problem-Solving
- Creativity and Innovation
- Flexible Schedule
- Teamwork and Collaboration
Affiliations
- Hockey Coach
- Former College Hockey player
- Campus Ministry Leader
- Youth group Leader
Accomplishments
- All MIAC Academic
- NCHA All Academic
- All American Scholar Athlete
- Valedictorian
- Honor Student
- National Honor Society
Certification
- Property and Casualty Insurance Sales License
References
References available upon request.
Timeline
Sales and Customer Service Intern
State Farm
04.2021 - 12.2023
Bachelor of Science - Biochemistry
The College of St. Scholastica
Bachelor of Arts - Business
The College of St.Scholastica
High School Diploma -
William Kelley High School