Jessica Krukowski
Grove,OH
Summary
Hardworking and reliable job seeker with strong, detailed, organizational skills eager to secure a position in a field that allows expressed passion of the Arts.
Overview
6
6
years of professional experience
Work History
Office Administrator
Jay Michael Law Office
12.2022 - Current
- Boosts productivity by prioritizing tasks, managing schedules, and coordinating meetings for 5 staff members.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Answered multi-line phone system, routing over 50+ calls per day, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Starbucks - Barista
Kroger
02.2020 - 02.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Pleasantly interacted with over 50+ customers per shift during hectic periods to promote fun, positive environment.
- Controlled lines and crowds with quick, efficient service.
- Trained 5 new team members with positive reinforcement and respectful, encouraging coaching.
Customer Service/Cashier
GFS Marketplace
04.2018 - 06.2019
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined checkout process for faster service and improved customer experience.
- Maintained clean and organized workspace, promoted welcomed environment for customers.
- Assisted in training 3 new employees, ensuring knowledgeable company policies and procedures.
- Operated cash register/recording transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Lifeguard
Big Splash Water Park
05.2018 - 09.2018
- Learned and maintained proficiency in first responder skills by becoming CPR & AED certified to offer individuals in distress optimal support.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards for over 100 patrons daily.
- Attentively monitored swimmers to identify distress.
- Instructed 2 swimming lesson sessions each day with 12+ children per class.
Education
Associate of Arts - Performance Theatre
Columbus State Community College
Columbus, OH12.2023
High School Diploma -
Grove City High School
Grove City, OH06.2020
Skills
- Customer Engagement
- Teamwork and Collaboration
- Schedule and Calendar Management
- Leadership and Supervision
- Emergency Response
- Computer Skills/Data Entry
- Stage Performance including tech & staging support
- Strong memorization/retention
Additional Information
- Enjoy traveling, experiencing new places & cultures.
- Participated on Club Volleyball teams for 2 years.
- Studied Western & English horseback riding for 7 years.
- Marching Band participated in the Rose Bowl Parade 2017 & Disney World Parade 2019 along with several state competitions with Superior Ratings every time.
Timeline
Office Administrator
Jay Michael Law Office
12.2022 - Current
Starbucks - Barista
Kroger
02.2020 - 02.2023
Lifeguard
Big Splash Water Park
05.2018 - 09.2018
Customer Service/Cashier
GFS Marketplace
04.2018 - 06.2019
Associate of Arts - Performance Theatre
Columbus State Community College
High School Diploma -
Grove City High School
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