Jessie Lindsey
Hamilton,OH
Summary
Professional with experience in funeral services, ready to provide compassionate support and efficient organizational skills. Strong focus on collaboration and adapting to changing needs, ensuring seamless service delivery and care. Skilled in successfully handling sensitive situations, assisting with logistics, and maintaining high standards of care and respect. Reliable team player known for achieving results in emotionally challenging environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Funeral Assistant
Brown-Dawson, and Flick Funeral Home
07.2025 - Current
- Assisted funeral director in all aspects of funeral services, including preparation and setup of viewing rooms, chapels, and reception areas
- Arranged floral displays and decorations to create a peaceful and comforting atmosphere for grieving families
- Provided compassionate support to bereaved families during visitations, offering condolences and assistance as needed
- Ensured compliance with health and safety regulations when handling deceased individuals
- Demonstrated exceptional attention to detail when preparing deceased individuals for viewing or embalming procedures
Business Owner
Jessie’s Girl Cleaning and Organization LLC
01.2024 - 07.2025
- Maintained high levels of customer satisfaction through exceptional service delivery
- Implemented quality control processes to ensure consistent product/service excellence
- Created effective marketing strategies to promote the business and attract new customers
- Oversaw budgeting and financial management, ensuring the company's financial health
- Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
Logistics Coordinator
Ingenovis Health/US Nursing
07.2023 - 12.2023
- Created standard operating procedures (SOPs) for logistics processes to ensure consistency and efficiency across the organization
- Managed relationships with third-party logistics providers (3PLs), ensuring adherence to service level agreements and cost efficiency targets
- Collaborated with cross-functional teams, including recruiting teams, vendors, and our traveling healthcare professionals, to resolve any logistical issues or delays
Recruiting Admin
Ingenovis Health/Trustaff
11.2021 - 12.2023
- Conducted reference checks on potential hires to verify qualifications and suitability for the role
- Coordinated pre-employment background checks, drug tests, or other required screenings as part of the hiring process
- Managed communication with candidates throughout the recruitment process, providing timely updates on their application status
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to recruitment activities
Emergency Dispatch Operator
ADT Security Services
07.2021 - 10.2021
- Dispatched security personnel to respond to alarms, emergencies, and other incidents in a timely manner
- Maintained accurate records of all incoming calls, incidents, and actions taken for future reference
- Coordinated with law enforcement agencies and emergency services to provide necessary support during critical situations
Administrative Specialist
Beaumont Behavioral Health
11.2019 - 11.2020
- Managed and maintained complex calendars for multiple executives, ensuring all appointments and meetings were scheduled accurately
- Created and maintained organized filing systems to ensure easy retrieval of important documents
- Acted as a liaison between departments by facilitating effective communication channels through email updates or interdepartmental meetings
Sales Associate/Cashier
Spencer’s Gifts
11.2017 - 06.2019
- Collaborated with team members to achieve daily sales goals through upselling and cross-selling techniques
- Resolved customer complaints or conflicts professionally to ensure customer satisfaction
- Maintained knowledge of current promotions, sales events, and store policies to effectively assist customers with their inquiries
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and mobile payments
Mental Health Worker
Eastern State Hospital
02.2016 - 03.2017
- Provided direct care and support to individuals with mental health conditions, ensuring their safety and well-being
- Supported crisis intervention efforts by implementing de-escalation techniques and providing emotional support
- Developed positive relationships with clients through active listening, empathy, and validation of their experiences
- Maintained confidentiality regarding sensitive client information according to HIPAA regulations
- Served as an advocate for clients' rights while respecting their autonomy
Education
Bachelor's degree - Psychology
Eastern Kentucky University
Richmond, KY11.2025
Bachelor's degree - Mortuary Science
Cincinnati College of Mortuary Science
Cincinnati, OH11.2025
Skills
- Medical terminology
- HIPAA
- Funeral service assistance
- Compassionate care
- Sales
- Data analysis skills
- Proofreading
- Communication skills
- Microsoft Office
- Time management
- Writing skills
- Organizational skills
- Event planning
- Leadership
- Project management
- Calendar management
- Supervising experience
- Phone etiquette
Certification
- First Aid Certification
- CPR Certification
- Driver's License
Timeline
Funeral Assistant
Brown-Dawson, and Flick Funeral Home
07.2025 - Current
Business Owner
Jessie’s Girl Cleaning and Organization LLC
01.2024 - 07.2025
Logistics Coordinator
Ingenovis Health/US Nursing
07.2023 - 12.2023
Recruiting Admin
Ingenovis Health/Trustaff
11.2021 - 12.2023
Emergency Dispatch Operator
ADT Security Services
07.2021 - 10.2021
Administrative Specialist
Beaumont Behavioral Health
11.2019 - 11.2020
Sales Associate/Cashier
Spencer’s Gifts
11.2017 - 06.2019
Mental Health Worker
Eastern State Hospital
02.2016 - 03.2017
Bachelor's degree - Mortuary Science
Cincinnati College of Mortuary Science
Bachelor's degree - Psychology
Eastern Kentucky University