Jessie L. Schroeder
Mosinee,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Title Examiner
Knight Barry Title
Wausau, WI
06.2021 - 11.2024
- My role was to search and examine documents as far back as 100 plus years in real estate including but not limited to chain of title, easements, managed forest lands, leases, uses, improvements.
- Along with any liens and judgments that may be associated with the property.
- These searches included the use of governmental websites such as the Register of Deeds, Tax, County Circuit Court and others similar (PACER).
- The use of mapping and GIS was also commonly used for clarifying boundaries and possible encroachments.
- Knowledge of legal descriptions including the mapping of metes and bounds.
- The use and ability to read Certified Survey Maps and Plats.
- Applying the examined and verified information into a commitment or report.
Administrative Assistant
MPPL LTD
Wausau, WI
03.2020 - 04.2021
- Proficiency with common data entry software, such as Microsoft Excel, Google Sheets or database management system.
- Experience using office equipment like scanners, printers and multi-line phone systems.
- Familiarity with data privacy standards and backup procedures, especially when handling sensitive or proprietary information.
- Attention to detail to identify inconsistencies or duplicates and correct errors during entry.
- Strong organizational skills for managing multiple data sets, spreadsheets or entry queues.
- Comfort with categorizing and labeling information using logical groupings or tags.
- Strong written communication skills, especially when working with internal teams or customer records.
- Basic customer service skills, particularly when responding to data requests or updating client records.
Shift Manager
Piggly Wiggly Supermarket
Mosinee, WI
09.2019 - 03.2020
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Handled customer complaints and inquiries for services and products.
- Responding to customer complaints and comments.
- Handled customer complaints and concerns quickly and professionally.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Provided first-rate service to all customers regardless of time or concern.
Cash Management Legal Foreclosure Coordinator
Mallery & Zimmerman S.C
Wausau, WI
03.2016 - 03.2020
- Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Wrote and filed pleadings with courts on schedule to maximize case success.
- Evaluated multiple facets of substantive law, including domestic relations, property law and bankruptcy.
- Drafted correspondence and documentation and disseminated materials to appropriate parties.
Office Manager-Self Employed
Schroeder Trucking & Excavating, Inc
Mosinee, WI
09.2003 - 01.2016
- Completed bi-weekly payroll for 8-15 employees.
- Compared vendor prices and negotiated for optimal savings.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created and finalized contracts for Snow Removal/Construction with customers.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Handled all incoming business and client requests for information.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Verified 8-15 salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Received, screened and routed incoming calls.
- Prepared vendor invoices and processed incoming payments.
- Maintained computer and physical filing systems.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Skills
- Title examination
- Legal research
- Document analysis
- GIS mapping
- Chain of title
- Data entry
- Customer relationship management
- Document management
- Conflict resolution
- Detail orientation
- Problem solving
- Time management
- Team collaboration
- Calm under pressure
- Flexible and adaptable
Timeline
Title Examiner
Knight Barry Title
06.2021 - 11.2024
Administrative Assistant
MPPL LTD
03.2020 - 04.2021
Shift Manager
Piggly Wiggly Supermarket
09.2019 - 03.2020
Cash Management Legal Foreclosure Coordinator
Mallery & Zimmerman S.C
03.2016 - 03.2020
Office Manager-Self Employed
Schroeder Trucking & Excavating, Inc
09.2003 - 01.2016