Jessie Malone
Eielson Air Force Base
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Volunteer
Camp Humphreys
South Korea
01.2024 - Current
- Contributed 25+ hours to a 5-member humanitarian logistics team, sorting, inventorying, packaging, and shipping over $250K in medical supplies, clothing, food, and emergency relief materials to Ukraine.
- Assisted in organizing recreational activities for children at Camp Humphreys.
- Facilitated communication between volunteers and camp staff for effective coordination.
- Developed engaging lesson plans to enhance campers' educational experiences.
Child & Youth Program Assistant
U.S. Army Garrison Humphreys
South Korea
08.2023 - 11.2023
- Facilitated communication among parents, staff, and youth participants to ensure awareness of program updates.
- Coordinated transportation logistics for field trips and special events, enhancing youth engagement and participation.
- Established a safe environment for children to express themselves, fostering confidence and social interaction.
Barista
Starbucks
Honolulu
08.2022 - 02.2023
- Prepared and served coffee, espresso drinks, blended coffees, and teas, ensuring customer satisfaction with each order.
- Maintained cleanliness and organization of the workspace throughout shifts.
- Assisted customers with menu selections and provided tailored product recommendations, enhancing their overall experience.
- Handled cash transactions and processed payments accurately at the register, contributing to efficient service during peak hours.
ER Patient Registrar
Kootenai Health
Coeur d’Alene
08.2021 - 01.2022
- Maintained accurate patient records in electronic health systems to support streamlined patient care.
- Coordinated with nurses and clinical staff to efficiently process and direct patients to appropriate departments.
- Ensured HIPAA compliance by safeguarding patient health information confidentiality.
- Answered telephones and directed calls to appropriate medical or administrative staff.
Beauty Specialist
Ulta Beauty
Coeur d’Alene
06.2021 - 08.2021
- Guided customers in selecting personalized beauty products, enhancing their shopping experience.
- Ensured cleanliness and organization of work area, equipment, and supplies to create a welcoming environment.
- Applied extensive knowledge of beauty products and services to deliver exceptional customer service.
Hostess
Olive Garden
Coeur d’Alene
08.2020 - 05.2021
- Greeted and seated guests promptly, creating a welcoming atmosphere that enhanced guest experience.
- Managed reservations and waitlists efficiently, optimizing seating flow and minimizing wait times.
- Communicated effectively with servers and kitchen staff for smooth service flow.
- Monitored dining area for cleanliness and comfort, contributing to a positive dining environment.
Clinicals
Kootenai Health & Life Care Centers
Coeur d’Alene
01.2019 - 01.2020
- Completed 28 hours of hands-on CNA clinical training through KTEC program, enhancing skills for patient care.
- Assisted patients with daily living activities to promote comfort and safety, contributing to overall well-being.
- Ensured cleanliness and organization of patient rooms and common areas to support a hygienic and welcoming environment.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Volunteer
Kootenai Health
Coeur d’Alene
01.2018 - 01.2019
- Collaborated with team members to improve patient experience and satisfaction through coordinated support.
- Participated in training sessions to improve volunteer skills and knowledge.
- Provided directions and assistance to visitors, contributing to a welcoming environment.
- Assisted nurses by delivering meals and running errands, ensuring smooth daily operations.
Education
BA - Human Resource Management
University of Arizona Global Campus
Chandler, AZ06-2025
General Education -
North Idaho College
Coeur d’Alene, ID05-2021
CNA -
Kootenai Technical Education Program
Coeur d’Alene, ID06-2020
Diploma -
Coeur d’Alene High School
Coeur d’Alene, ID01-2020
Skills
- Positive attitude
- Effective communication
- Team collaboration
- Community engagement
- Flexible schedule
- Adaptability and dependability
References
- Jenee Weirick, Clinical Instructor, Kootenai Technical Education Program Campus, 6838 West Lancaster Road, Rathdrum, ID, 83858, jenee@ktectraining.org, (208) 712-4733
- Linda Parkin, English Teacher, Coeur d’Alene High School, 5530 North 4th Street, Coeur d’Alene, ID, 83815, lparki@cdaschools.org, (208) 667-4507
- Catherine, Ulta Beauty, 450 W Wilbur Ave, Coeur d’Alene, ID, 83815, (208) 784-8873
- Megan Michelle, Olive Garden, 525 W Canfield Ave, Coeur d’Alene, ID, 83815, (208) 762-9300, Mmitchel@olivegarden.com
Timeline
Volunteer
Camp Humphreys
01.2024 - Current
Child & Youth Program Assistant
U.S. Army Garrison Humphreys
08.2023 - 11.2023
Barista
Starbucks
08.2022 - 02.2023
ER Patient Registrar
Kootenai Health
08.2021 - 01.2022
Beauty Specialist
Ulta Beauty
06.2021 - 08.2021
Hostess
Olive Garden
08.2020 - 05.2021
Clinicals
Kootenai Health & Life Care Centers
01.2019 - 01.2020
Volunteer
Kootenai Health
01.2018 - 01.2019
BA - Human Resource Management
University of Arizona Global Campus
General Education -
North Idaho College
CNA -
Kootenai Technical Education Program
Diploma -
Coeur d’Alene High School