Dependable supervisor and transportation coordinator with experience supporting employee motivation, shift operations, and task management. Known for clear communication, time management, and problem-solving in fast-paced environments. Brings a strong focus on customer satisfaction and team results.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Transportation Management Coordinator MOS 88N
Army Reserve
Moreno Valley, California
09.2025 - Current
• Coordinated troop and cargo movement with transportation staff for Army Reserve operations.
• Scheduled vehicle dispatch to support Army Reserve training operations.
• Monitored shipment status using Army Reserve transportation records.
• Prepared shipping paperwork for freight and equipment that supported Army Reserve needs.
Prepared equipment, cargo and personnel for travel to airports, seaports, and railways.
Marked and labeled cargo and freight shipments in accordance with regulatory requirements.
Verified invoice accuracy before payment processing.
Facilitated complex tasks to support team objectives.
Part time Slot Floor
Pechanga Resort Casino
Temecula, California
05.2022 - 07.2027
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Received recognition from management for delivering exceptional customer service and enhancing customer experience.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated with diverse coworkers to accomplish goals and resolve product and service-related issues.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided innovative ideas and solutions that improved team outcomes and performance.
Completed day-to-day duties accurately and efficiently.
Department of public heath
Pechanga Resort Casino
Temecula, California
08.2021 - 05.2022
Assessed customer needs promptly to enhance service delivery.
Controlled visitor access and verified employee identification at entrances.
Monitored access to restricted areas to prevent unauthorized entry. to prevent unauthorized entry.
Surveilled entrances and exits to detect unauthorized personnel and prevent entry of prohibited items.
Patrolled facility grounds following employer security procedures and post orders.
De-escalated conflict situations and guided individuals toward safe resolution.
Documented security and loss prevention incidents in detailed reports for review and analysis.
Completed day-to-day duties accurately and efficiently.
Baja Express Supervisor
Pechanga Resort Casino
Temecula, California
07.2019 - 08.2020
Supervised daily restaurant operations, supporting staff and guest service standards.
Coordinated front-of-house and kitchen teams to maintain smooth service flow.
Managed shift schedules, team assignments, and labor coverage for restaurant operations.
Monitored food quality, cleanliness, and sanitation across dining and prep areas.
Trained new employees on service procedures, safety rules, and restaurant policies.
Checked inventory levels and reordered supplies to support service and kitchen needs.
Assistant Manager
The Habit Burger Grill
Temecula, California
02.2019 - 07.2020
Recruited and trained new employees, ensuring alignment with job requirements and service standards.
Trained crew on order accuracy, hospitality, and restaurant service standards.
Supervised shift operations at fast-casual burger grill, enhancing crew performance and guest satisfaction.
Controlled inventory checks, product rotation, and supply restocking for restaurant operations.
Monitored food safety, sanitation, and cleanliness across kitchen and dining areas.
Coordinated POS transactions, cash handling, and register closing procedures.
Facilitated conflict resolution between team members, fostering a collaborative work environment. between team members effectively.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Homemaker
Housewife
Menifee, California
02.2017 - 02.2019
Managed household scheduling, appointments, and daily family routines at Housewife residence.
Prepared meals, planned menus, and organized kitchen supplies for household operations.
Cleaned living spaces, sanitized surfaces, and maintained orderly home environments.
Seasonal Worker
UPS
Corona, California
10.2016 - 02.2017
Scanned packages with UPS hand-held equipment during sortation.
Checked labels and routing information for UPS package accuracy.
Loaded and unloaded UPS trailers and package cars.
Moved heavy packages while following UPS safety procedures.