Jessie Spannagel
Joshua Tree,CA
Summary
Dynamic leader with proven success at the Department of Interior, enhancing service quality and staff performance. Excelled in staff scheduling and effective communication, boosting customer loyalty and operational efficiency. Demonstrated exceptional organizational skills and adaptability, driving project completion and fostering a culture of safety and professionalism.
Overview
6
6
years of professional experience
Work History
Joshua Tree National Park
Department of Interior
10.2018 - Current
- Monitored workers for performance, professionalism and service quality.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Trained workers in service policies, safety requirements and specifics of activities.
- Facilitated hiring, training and evaluation of staff.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Enhanced customer service based on feedback from guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Arts - Economics
Wesleyan College
Macon05.2014
Skills
- Staff Scheduling
- Incident Reporting
- Technical knowledge
- Employee Training
- Policy Enforcement
- Facility Maintenance
- Organizational Skills
- Self Motivation
- Reliability
- Decision-Making
- Analytical Skills
- Effective Communication
- Professional Demeanor
Drawing, playing the piano, creating short stories, investing in stocks and cryptocurrencies
I keep my interest in economics sharp by my investments in stocks and crypto currencies. I also minored in mathematics, finance, business, and music in college. I like to decompress with listening to good music, and learning new musical compositions. I am imaginative and create as well, as I enjoy drawing and creating short stories.
Timeline
Joshua Tree National Park
Department of Interior
10.2018 - Current
Bachelor of Arts - Economics
Wesleyan College
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