Jessie Stevenson
Columbus,OH
Summary
Graduate of The Ohio State University with a Bachelor of Arts in Strategic Communications and minor in Education. Seeking career opportunity to expand professional growth and contribute to organizational success. Highly-motivated individual with more than six years of experience in a fast-paced, customer service environment.
Overview
6
6
years of professional experience
Work History
Social Media Intern
Trout Unlimited Mad River Chapter
South Vienna, OH
07.2024 - Current
- Develops creative content for social media to increase followers and engagement
- Creates graphical illustrations to share on social media platforms
- Captures photographs at chapter events
Food and Beverage Supervisor
SSA Group
Powell, OH
02.2023 - Current
- Supervises food and beverage operations at Safari Golf Club
- Assigns associates to duties, coaching through projects daily tasks and guest interaction
- Responsible for daily check-ins with outlets, ensuring that information given is communicated throughout the section
- Upholds and demonstrates a complete understanding of company policies and procedures
- Promotes an inclusive & supportive approach within the team
Food and Beverage Team Lead
Columbus Zoo And Aquarium
Powell, OH
09.2021 - 02.2023
- Promoted within three years for exceeding goals and supporting company culture
- Supervised team of up to 10-15 employees in fast-paced environment
- Established production standards and productivity goals for section, prioritizing tasks to reach deadlines
Food and Beverage Associate
Columbus Zoo And Aquarium
Powell, OH
03.2018 - 09.2021
- Met daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Actively helped to support operation in assigned role, supporting holes as necessary
- Upheld and demonstrated a complete understanding of company policies and procedures
Education
Bachelor of Arts - Strategic Communications, minor in Education
The Ohio State University
Columbus05-2023
Skills
● Staff leadership
● Team collaboration
● Customer service
● Planning & organizing
● Event setup and breakdown
● Active listening
● Written and verbal communication
● Computer skills (Adobe, Apple, Microsoft)
● Problem resolution and critical thinking
● Research, analysis and decision-making
● Social media content development
● Conflict management
Timeline
Social Media Intern
Trout Unlimited Mad River Chapter
07.2024 - Current
Food and Beverage Supervisor
SSA Group
02.2023 - Current
Food and Beverage Team Lead
Columbus Zoo And Aquarium
09.2021 - 02.2023
Food and Beverage Associate
Columbus Zoo And Aquarium
03.2018 - 09.2021
Bachelor of Arts - Strategic Communications, minor in Education
The Ohio State University
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