Jessie Tagle
Seguin,TX
Summary
Manufacturing professional with proven track record in production operations and process optimization. Known for reliability and adaptability in dynamic environments. Highly skilled in machinery operation and quality control, with strong emphasis on team collaboration and delivering results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Stratosphere Quality
565 Bolton Rd Cibolo Tx 78124
01.2025 - Current
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Kept detailed records of quality and imperfect products.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Removed imperfect products from shipment line.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates, or samples to verify conformance to standards.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Inspected incoming and outgoing materials for accuracy and quality.
- Recorded inspection and test results on data sheets.
- Followed safety protocols while handling hazardous materials.
- Trained other workers in inspection and testing procedures.
- Repaired faults, reassembled products, and completed additional tests.
Insurance Broker
United Healthcare
4335 Piedras Drive West Suite #107 San Antonio Tx
06.2013 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Met with customers to provide information about available products and policies.
- Conducted annual reviews of existing policies to update information.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Manufacturing Operator
Vitesco Technologies
3740 N. Austin Seguin Tx 78155
12.2022 - 04.2024
- Operated machining equipment safely with team of operators.
- Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
- Inspected products and machines to maintain quality and efficiency.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Organized work to meet demanding production goals.
- Collaborated with Quality Assurance teams in conducting regular inspections of finished products, ensuring all items met established quality standards.
- Collaborated with cross-functional teams, ensuring seamless communication and efficient workflow in the manufacturing process.
- Contributed to cost reduction efforts by identifying areas of waste minimization and proposing effective solutions.
- Enhanced production efficiency by implementing process improvements and troubleshooting equipment issues.
- Demonstrated strong problem-solving skills while resolving complex manufacturing challenges under tight deadlines.
- Increased output rate by adjusting machine settings for optimal performance during high-volume production runs.
- Achieved higher product quality through rigorous adherence to standard operating procedures and quality control measures.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
GED -
Del Mar College
Corpus Christi, TX10-2002
Skills
- Non-conformance reporting
- Product inspection
- Good manufacturing practices
- Attention to detail
- Decision-making
- Critical thinking
- Insurance regulations
- Client relationship management
- Customer service
- Assembly line experience
- Communication skills
- Problem solving
Certification
- Licensed Insurance Agent/Broker - Texas Department of Insurance.
- Life and Health Insurance License - Texas Department of Insurance.
Timeline
Quality Assurance Inspector
Stratosphere Quality
01.2025 - Current
Manufacturing Operator
Vitesco Technologies
12.2022 - 04.2024
Insurance Broker
United Healthcare
06.2013 - Current
GED -
Del Mar College