Jessie Trujillo
Ontario,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Non-Profit Intern
Pomona Economic Opportunity Center
Pomona, CA
05.2024 - 06.2025
- Supported community outreach programs and initiatives at local economic opportunity center.
- Assisted in organizing workshops focused on financial literacy and job readiness.
- Coordinated volunteer schedules and managed participant communications for events.
- Conducted research on local economic trends to inform program development efforts.
- Developed marketing materials to promote services offered by the organization.
- Facilitated meetings with community stakeholders to strengthen partnerships and collaborations.
- Maintained resource databases and updated information on available services for clients.
- Organized and attended community outreach events to promote organization's mission and services.
- Assisted in the development of fundraising campaigns and strategies to increase donations.
- Collaborated with team members across departments to ensure successful completion of projects.
- Sourced new volunteer opportunities that align with organizational objectives.
- Created promotional materials such as flyers, brochures, videos.
- Answered telephones, directed calls, and took messages.
- Scheduled meetings and coordinated materials to be distributed to attendees.
Cashier /General Warehouse Worker
99 Cost Bargain Co
Pomona, CA
12.2020 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Tested finished goods prior to shipment according to established protocols.
- Performed daily cycle counts on assigned areas to ensure accuracy of inventory records.
- Generated various reports on finished goods, raw materials, and packaging materials as needed.
Fast Food Manager
Project Pie
Chino Hills, CA
06.2020 - 11.2020
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Ensured compliance with all local health regulations related to food safety.
Drive-Thru Cashier
Arbys Resturant
Chino Hills, CA
07.2019 - 06.2020
- Greeted customers, took orders, and provided product information.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Education
High School Diploma -
Don Antonio Lugo High School
Chino, CA05.2019
Skills
- Product Recommendations
- POS Systems
- Customer Assistance
- Customer Service
- Time Management Skills
- Order Taking
- Customer Relations
- Cleaning and Sanitizing
- Product Knowledge
- Cash Register Operation
- Inventory management
- Product inspection
- Team training
- Order accuracy
- Quality assurance
- Receipt handling
Timeline
Non-Profit Intern
Pomona Economic Opportunity Center
05.2024 - 06.2025
Cashier /General Warehouse Worker
99 Cost Bargain Co
12.2020 - 02.2024
Fast Food Manager
Project Pie
06.2020 - 11.2020
Drive-Thru Cashier
Arbys Resturant
07.2019 - 06.2020
High School Diploma -
Don Antonio Lugo High School