Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
StoreManager
Jennifer Hodge

Jennifer Hodge

Sales Associate
Kings Mountain,NC

Summary

Committed Non-Profit Intern known for productivity and efficient task completion. Possess specialized skills in community outreach, donor relations, and event planning. Excel in communication, teamwork, and adaptability, ensuring successful project outcomes and meaningful community engagement.

Customer-focused Retail. Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives, driving strong sales.

Overview

3
3
years of professional experience

Work History

Non-Profit Intern

Homebase
Cullowhee, NC
01.2024 - 05.2025
  • Worked in this non-profit to better help my community
  • Completed routine maintenance and repair.
  • Managed household errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Created promotional materials such as flyers, brochures, videos.
  • Created content for social media accounts highlighting upcoming events or fundraisers.
  • Organized and attended community outreach events to promote organization's mission and services.
  • Coordinated volunteers at events by assigning tasks and providing guidance when needed.
  • Sourced new volunteer opportunities that align with organizational objectives.
  • Responded promptly to inquiries regarding donations or volunteer opportunities.
  • Assisted in the development of fundraising campaigns and strategies to increase donations.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Delivered messages and ran errands.

Sales Associate

Dollar General
Kings Mountain, NC
06.2022 - 04.2023
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Bagged or packaged purchases and wrapped gifts.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

Bachelor in Environmental Science -

Western Carolina University
Cullowhee, NC
05-2027

Bachelors in Parks And Recreation Management -

Western Carolina University
Cullowhee, NC
05-2027

Associate in General Education -

Cleveland Community College
Shelby, NC
05-2024

Associate of Arts -

Clevland Community College
Shelby, NC
05-2023

High School Diploma -

Cleveland Early College High School
Shelby, NC
05-2022

Skills

  • Quick learner
  • Supply restocking
  • Telephone etiquette
  • Dependable and reliable
  • Flexible schedule
  • Multitasking and organization
  • Goal-oriented mindset
  • Verbal and written communication
  • Merchandise display
  • Product recommendations
  • Event planning
  • Cash register operation
  • Exceptional customer service

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Non-Profit Intern

Homebase
01.2024 - 05.2025

Sales Associate

Dollar General
06.2022 - 04.2023

Bachelor in Environmental Science -

Western Carolina University

Bachelors in Parks And Recreation Management -

Western Carolina University

Associate in General Education -

Cleveland Community College

Associate of Arts -

Clevland Community College

High School Diploma -

Cleveland Early College High School
Jennifer HodgeSales Associate
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