Jessie Tucker
Warner Robins,Georgia
Summary
A dynamic sales professional with a proven track record at Waffle House, I excel in relationship building and sales strategy development. Leveraging interpersonal communication skills and comprehensive product knowledge, I consistently exceeded sales goals by fostering customer loyalty and expanding the client base, achieving remarkable sales growth and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Salesperson
Waffle House
05.2008 - 10.2024
- Worked to build relationships with customers and built potential for additional sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Implemented effective sales strategies to maximize revenue generation.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built relationships with customers and community to promote long term business growth.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
- Trained new employees on customer service, money handling and organizing strategies.
- Stayed current on company offerings and industry trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
Bachelor Of Arts -
Wesleyan College
Macon, GAHigh School Diploma - Career Technology
Northside High School
Warner Robins, GA05.2005
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales process
- Sales strategy development
- Sales management
- Negotiation
- Product description
- Complaint Handling
- Social selling
- Relationship selling
- Up-selling
- Customer Service
- Customer Relations
- Product and service knowledge
- Interpersonal communication skills
- Sales expertise
- Customer Needs Assessment
- Sales Development
- Sales closing
- Complex Problem-Solving
- Upselling and Cross Selling
- Customer Retention
- Performance Improvement
- Staff Training
- Network development
- Negotiation Tactics
- Sales consultation
- Personnel Training
- Exceeds sales goals
- Price quote preparation
- Closing sales
Languages
Spanish
Elementary
French
Elementary
Timeline
Salesperson
Waffle House
05.2008 - 10.2024
Bachelor Of Arts -
Wesleyan College
High School Diploma - Career Technology
Northside High School