Summary
Overview
Work History
Education
Skills
Certification
Professional References
Timeline
Generic

Jessiecca Bisa

Louisville,KY

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Process Guide

Amazon Fulfillment Center- LUK7
Shepherdsville, KY
07.2023 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Monitored and reported on process performance to verify compliance with established standards.

Safety Coordinator

Amazon Fulfillment Center-LUK7
01.2021 - 07.2023
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Recognized, documented, and advised on removal of hazards.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Coached employees, managers and executives on effective safety policies.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Conducted investigations into incidents and reported on findings.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Launched effective health and safety program to eliminate accidents and injuries.

Costumer Returns Associate

Amazon Fulfilment Center- SDF6/SDF9
09.2020 - 01.2021
  • Processed returned items following the standard work process
  • Removed labels on the products using heat gun and re-box items following the safety guidelines
  • Sorted processed items and transported gaylords to outbound using pallet jack
  • Audited items and gaylords or quality purposes
  • Audited gaylords for transship, printed shipping labels and assisted in loading the trucks
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Unloaded, inspected and stored damaged and returned products.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.
  • Increased productivity through streamlined processes and system efficiency.

Bartender/Waitress

The Brown Hotel
Louisville, KY
06.2019 - 03.2020
  • Implemented food and drink safety regulations
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Optometric Technician/ Receptionist

Brown County Eye Care
03.2018 - 06.2019
  • Operated telephone to provide information, take messages, transfer calls and schedule an appointment
  • Greeted persons entering the establishment, determining the purpose of the visit, direct and escort them to their specific destination
  • Transmitted information and records using computer, mail, or fax machine
  • Filed and maintain records
  • Assisted with patient care and examination
  • Explained testing process to patients, prepared them and administered tests on visual capabilities
  • Took histories and assisted patients with frame selection.

Dental Assistant/Front Office Administrator

Wentzel W. Owens Family Dentistry
07.2012 - 06.2015
  • Prepared treatment room, patients instruments and materials
  • Provided information to patients by answering questions and request
  • Assembled instruments by sterilizing and taking them to treatments area
  • Educate patients by giving oral hygiene, plaque control and postoperative instructions
  • Documenting and charting patient records
  • Answered telephone calls and scheduling patients
  • Chart patients procedure and file it with insurance
  • Experienced in safety and OSHA regulations.

Education

High School Diploma -

Brown County High School
Nashville, IN

Associate of Applied Science - Dental

Ivy Tech Community College
Bloomington, IN

in Medical Interpreter Program Completed first aid, CPR and AED from American Red Cross -

Skills

  • Strong communication skills and customer focus
  • Perform well in high demand, fast paced environment
  • Proficient in Microsoft Office (Word, Excel, Publisher, Etc)
  • Process Inspections
  • Office Management
  • Customer Satisfaction
  • Environmental Health and Safety
  • Records Maintenance
  • OSHA 30-General Industry Safety and Health
  • Bilingual- Fluent in Tagalog/English
  • Preventing Incidents
  • Medical Records Management
  • Computer Savvy

Certification

Medical Interpreter -St. Vincent Health/CCHPC Bridging the GAP OSHA- General Industry Safety and Health

Professional References

  • Wentzel Owens, D.D.S.- Family Dentistry (812) 340-7261
  • Ben Gootee, O.D. - Brown County Eye Care (812) 988-4937
  • Judd Gibbs, Director of Sales/ Brown Hotel (502) 599-9287
  • Chelsea Hart- Safety Specialist/ Amazon Fulfillment Center-LUK7 (207) 370-2374

Timeline

Process Guide

Amazon Fulfillment Center- LUK7
07.2023 - Current

Safety Coordinator

Amazon Fulfillment Center-LUK7
01.2021 - 07.2023

Costumer Returns Associate

Amazon Fulfilment Center- SDF6/SDF9
09.2020 - 01.2021

Bartender/Waitress

The Brown Hotel
06.2019 - 03.2020

Optometric Technician/ Receptionist

Brown County Eye Care
03.2018 - 06.2019

Dental Assistant/Front Office Administrator

Wentzel W. Owens Family Dentistry
07.2012 - 06.2015

High School Diploma -

Brown County High School

Associate of Applied Science - Dental

Ivy Tech Community College

in Medical Interpreter Program Completed first aid, CPR and AED from American Red Cross -

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Jessiecca Bisa