To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Ride Operator
Six Flags Great America
05.2022 - Current
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Operated rides and attractions according to written guidelines to reduce injuries.
Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Guest Services
Six Flags Great America
05.2019 - 08.2021
Maintained high employee satisfaction and performance with hands-on and collaborative style.
Developed and implemented strategies to improve guest experiences and build loyalty.
Checked guests into and out of park.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Education
Kinesiology
University of Illinois At Chicago
Chicago, IL
05.2024
High School Diploma -
Waukegan High School
Waukegan, IL
05.2020
Skills
Loyalty Building
Guest Satisfaction
Teamwork and Cooperation
Interpersonal Communication
Accomplishments
Received the Armed Forces Bank award by completing leadership tasks with accuracy and efficiency.