Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessielyn Reyes

Waukegan,IL

Summary

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Ride Operator

Six Flags Great America
05.2022 - Current
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Guest Services

Six Flags Great America
05.2019 - 08.2021
  • Maintained high employee satisfaction and performance with hands-on and collaborative style.
  • Developed and implemented strategies to improve guest experiences and build loyalty.
  • Checked guests into and out of park.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Education

Kinesiology

University of Illinois At Chicago
Chicago, IL
05.2024

High School Diploma -

Waukegan High School
Waukegan, IL
05.2020

Skills

  • Loyalty Building
  • Guest Satisfaction
  • Teamwork and Cooperation
  • Interpersonal Communication

Accomplishments

  • Received the Armed Forces Bank award by completing leadership tasks with accuracy and efficiency.

Timeline

Ride Operator

Six Flags Great America
05.2022 - Current

Guest Services

Six Flags Great America
05.2019 - 08.2021

Kinesiology

University of Illinois At Chicago

High School Diploma -

Waukegan High School
Jessielyn Reyes